Jawnsover Exotic Snacks — Local services in City of Syracuse

This store had no prices listed anywhere. I had picked out two small bags of candy and a small bag of chips. I had no idea what the prices were but i assumed my total wouldn't be that much considering I wasn't buying much. It was incredibly overpriced and the man at the counter told me my total was just under $30 and I nearly fell over. I was not sure what to do in situation, I wanted to cancel the transaction but I felt inclined to continue with the purchase. Looking back I should have canceled it because the food wasn’t even that good. The man at the counter did not even scan any barcodes when he checked me out, he just started tapping the computer screen, and it seemed like he was making up the prices and typing random numbers… The store also does not give paper receipts, so they only way to get proof of your transaction is to give them either your email or phone number, no thank you to that. I should have checked the reviews before I went into the store, and I guarantee every 5 star review on this page is either fake, staged or a bot. I also keep seeing a so called “owner” replying to many of the one star reviews dismissing all the accusations the customers are making, I am telling you now, the owner is wrong. Do not go here, you can find all of the products they sell online for much less than the price they charge. Stay clear because something about this...

I give reviews for extraordinary services and awful services. Unfortunately, this is the latter. I ordered two original boxes of cereal that was discontinued a long time ago, and more recently brought back, which I was assured they had.

Over a week goes by and I can’t get in contact with the store in any way nor was I contacted back. Finally they contact me saying “sorry for the delay” and that they included other items as an apology for the delay. So far, respectable and appreciative.

The cereal comes in and I’m blown away that the dates on the two boxes are JUN2124 and NOV0924 and clearly from the new release, not the original cereal. I know this because I have a box of the new release in my cabinet and I was looking forward to truly comparing the old original box to the new one. So common sense asks: why would any person with the slightest bit of intelligence pay $30 for two boxes of cereal that I can get at any grocery store for $12?

So I’m thinking it’s clearly a mistake, however, I now can’t get through to the store and messages on social media are clearly being ignored. So my assumption is that they don’t want to own up to any mistakes and they want to keep the money from me.

This business should be ashamed of...

I was excited to go here and went because the Exotic Snack Shop in Syracuse was closed on Sunday. There were no prices on the shelves or on the website. So during my shopping experience I asked their staff what costs what. When I asked about a large Doritos bag they told me it was $15. Omg! So with my shocked face, he lead me the smaller Doritos bag for $8. Then when I asked about two other smaller items, he told me they were $5, but when I cashed out each rang up as $10. It seemed like the prices were in the head of the person you're speaking to, no bar codes either. They were super helpful in the store, but the miscommunication and the feeling of being taken advantage of has really ruined my desire to return. All sales are final so that makes this "regretting going there" feeling, stick even more. I know I've seen these items at various ethnic shops around town, and they have price tags and that's honest. It's important to be transparent to your customers, especially for the most important thing you're selling,...