Absolutely PC- Custom Build , MAC/PC & Electronics Repairs — Local services in Claremont

I was not satisfied with my experience here.

I brought in a laptop I was hoping to diagnose for an issue, and I was not treated very well. When he started opening my computer, I wanted to make small talk to see if he had any guess on the problem, so I asked him if he had ever worked with my kind of laptop before. He looked up and, in a rather condescending way, asked me if I was doubting his ability to repair it, then went on to say that basically all laptops are the same. As he got deeper into it, he scolded me for having bought it from someone else, and that my issue could be related to a dent on the corner where it looked like it had been dropped. I explained that the dent was there before the computer stopped working, but he still gave me some grief for the condition. I know that the dent or damage from the dent wasn't the issue, because it was working fine for me for many months, and looking back, I believe the issue stemmed from a drink spill.

He did do a diagnostic for free, which was good. He didn't end up finding the issue, however I do not fault him for that at all, especially considering that this was in the time frame of my visit. However, he had swapped out a component for one of his own to test if it was the problem part, and when he swapped mine back in, he forgot to put the screw back in to hold the card in place. I pointed it out, and he in an arrogant fashion, insisted that the screw was from the plate on his. I managed to fix my laptop myself, but it is missing the screw, and the part that is held by it is having trouble, which is frustrating. The final thing that I didn't like was that he had swapped my laptop charger wall cord with his own cord, but took my cord and gave me back my charger with his generic wall cord. I hadn't noticed this until I had left the shop, so I didn't think to go back in and exchange it.

I don't doubt that he is a knowledgeable computer person, and I understand that this could have just been a bad day for him, but small oversights can end up causing big problems. I am a customer, and when I come in with an issue that means he has a job, I do expect a certain level of appreciation for my decision to bring my business there. I don't want to be lectured on why my decision to acquire the computer wasn't the best, and I don't want to leave with my computer in slightly worse condition than when I brought it in.

Overall, from my experience, there are probably better places to go than...

Samy, you crazy Egyptian computer sorcerer! This guy saved me hundreds of dollars on my wife’s Apple 2015 Macbook Retina Display that I regretfully replaced the battery for. Bestbuy Geek Squad and Apple Geniuses couldn’t diagnose and wanted to charge me hundreds of $$$ just to check it out and maybe repair. I looked up a computer repair shop around the area and this place showed up. I decided to give it a try and take it to him. Samy was straight up and honest. This guy doesn’t play around and doesn’t BS you around to try to rip you off or something. He tells you the truth of the problem and the situation. He’s so honest and has so much integrity for his job that he didn’t want to do this job because he didn’t know exactly what I had done and didn’t want to be liable for any further damage. Samy doesn’t like working on computers that have been touched by novices (like me haha) or any other repair techs. It took me some convincing and liability signatures from me to sign so he could work on it and give it a try. Amazingly, he worked his magic and was able to find the problem and fix it at a significantly low cost compared to what Bestbuy or Apple had quoted. I recommend this crazy sarcastic funny Egyptian genius for any work on any computer, phone or other related artifact of the sort. I give him an A+++ 1000%...

I found Samy online when I went searching for a place where I could buy a used laptop. I spoke to him on the phone briefly and could tell that he knew his stuff and would not steer me wrong.

I came down to the store and after speaking with him for a short while, I could tell that he is very passionate about his work and about making sure that each job is done right. He's definitely an 'attention to detail' type of guy which is what I want in a person selling me a laptop. Also, I would like to note, he's very honest. For example, if you are looking for someone to give you pirated software, Sami is not your guy. In the end, if you want your software to work and work well, you're better off doing it right.

In the end, he gave me a good price on exactly what I wanted. Also gave me a 30 day warranty which is great. Lastly, I would like to point out that because Samy is so passionate about what he does, he has learned how to do repairs that other shops would not even attempt. For example, if you have a bad chip on a motherboard, Sami can replace that chip and not just go and replace the whole motherboard as many other shops would do.

Overall, glad I...