I recently had the pleasure of shopping at Xerxes for a tailored black suit for an upcoming dental event where I would be receiving an award. I was thrilled with not only the quality of the suit but also the exceptional service I received throughout the process. Here’s a detailed account of my experience, including the swift delivery of my tailored suit.
Customer Service: Personalized and Attentive From the moment I entered Xerxes, the staff made me feel welcome and valued.
Personalized Fitting: After explaining my needs, the associate guided me through the suit selection process. They took the time to understand my style preferences, body type, and the nature of the event. This personalized approach ensured that I felt confident in my choices.
Expert Guidance: The staff provided valuable insights on fabric options and suit styles that would best suit my physique and the occasion. They recommended a classic black suit with a modern cut, emphasizing both comfort and elegance.
Tailoring Process: Quick and Efficient One of the standout features of my experience at Xerxes was the tailored fitting process.
Fitting Appointment: After selecting the suit, I had a fitting appointment where the tailor made precise adjustments to ensure the perfect fit. They measured various aspects, including sleeve length, pant inseam, and overall jacket fit.
Swift Turnaround: I was pleasantly surprised when I was informed that my tailored suit would be ready within just two days. This quick turnaround was crucial, as the event was approaching, and it alleviated any stress about last-minute preparations.
Delivery: Prompt and Convenient True to their word, the tailored suit was delivered to me within two days.
Quality Check: When I received the suit, I immediately noticed the impeccable craftsmanship. The tailoring adjustments were spot on, ensuring a sharp and polished look. The fabric felt luxurious, and the fit was perfect, allowing for ease of movement without sacrificing style.
Ready for the Event: With the suit in hand, I felt confident and ready for the award ceremony. I could focus on preparing my speech rather than worrying about my attire.
Final Thoughts: Highly Recommend Xerxes My experience at Xerxes exceeded my expectations in every way. The combination of personalized customer service, high-quality tailoring, and prompt delivery made it an outstanding shopping experience.
If you’re looking for a tailored suit for any special occasion, I highly recommend Xerxes. Their attention to detail and commitment to customer satisfaction will ensure you look and feel your best. I left the store with not just a suit but a sense of confidence, ready to shine...
Read moreI live in Chicago but had the privilege of shopping here in person with my best friend from Pomona College (Class of 1979) pre-pandemic. Arman treats his customers with care, courtesy and professionalism, and I wish that his store were here in the Chicago area so I could more frequently visit and update my wardrobe with the high quality and fashionable clothing that Xerxes regularly stocks and updates. Most recently, I was able to purchase a birthday gift from Chicago over the phone for my classmate from Pomona and was treated with the same "in store" professionalism and courtesy that I had seen before in Claremont. Arman not only sent photos for me to review possible choices, he hand wrote a birthday card (he gave me choices for that as well) with the words I texted to him and gift wrapped and hand-delivered the gift in Claremont the very same afternoon I had worked with Arman on my gift selection. Arman defines service and professionalism and Xerxes defines fashionable gentleman's clothing. ...
Read moreI’ve been a customer of Arman at Xerxes off and on for over 25 years. When I first wandered in, I was teaching music at nearby Pomona College, and though I usually dressed in casual Visigoth, there came a time when I wanted some nice dress attire.
This is how Xerxes works: something takes you through the door; you discover a cannily selected array of fine clothing; the person assisting you (Arman or an assistant) listens to you, immediately appraises what you say you want (even if you’re just looking), figures out what you really want, and takes you to the rack where the Platonic embodiment of your best possible sports jacket awaits you. And this is the secret: highest quality, savvy and kind salesmanship and an understanding of how to help you select what’s most suitable for you.
Years pass. The quality and attention to service remain at the highest level. Thanks to...
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