Extra Space Storage — Local services in Clayton

Really great people loved this place they were Soo nice and even helped me find other options to help me be able to get my stuff out of storage and even made sure that I was a really happy customer. A great attitude goes a long way everyone just doing their jobs and trying to do it with a smile 😁 they always had a smile on their faces when I came in. They love it when you show up even though I owed some money, still showed my face and they told me thank you, for at least coming in person. I was kinda embarrassed but I said what if I was in their shoes and was doing their job I thought 🤔 maybe it's stressful for them at times they are just trying to do their job just like everyone else🙏😇 It's climate controlled so your stuff will never mildew and just gotta keep communication open and if you need help just talk and try to solve the problem together but just be honest with them about your situation and they do they best to help as much as they can. I definitely recommend this place to everyone out there. It's worth the money. God bless everyone who reads this and may God help everyone in...

My goodness! If y’all don’t go down and see Kaylee on Hwy 70, or Dana on Glen Laurel, you are clearly selling yourself short of an amazing customer experience. They are the kind who are offered six figures by a company looking for Public Relations Spokespeople or Customer Experience | Brand Ambassador | Brand Management positions for being awesome humans.

There’s a clear distinction between individuals who carry themselves as extensions of the brand, the vision that any founder would have when deciding on a team to execute his vision. Shout outs to HR over at Extra Storage, for recognizing talent, shoutouts from a small nobody tech company out of #PaloAlto protecting Parent and Child Rights in our own little way of contributing to the advancement of civilization. We gotta be better out here world. It starts here, go see Kaylee and Dana so they can show you how to do this thing called customer...

From my first visit to the website, to my phone conversation with Kaylee, to meeting Ken for my walkthrough and paperwork, all of it was a great experience in customer service. I brought my first boxes over today. The facility is easy to use while being secure at the same time. Carts are available to help with storing your items. They also have locks and moving boxes/supplies you can purchase. They make things very easy for the customer. They have a plastic shield by the check out which is great. I’m in the high risk group for COVID, so my only regret is that they are not wearing face masks. They did respectfully stay 6 ft. from me when possible. I wish this relatively new storage facility the best of luck...