Five Below — Local services in Clearwater

If I could zero stars I absolutely would. I don’t shop at five below very much anymore & I definitely won’t again after this interaction with two employees at the front. My daughter & I walk up to what looks like a self check out. We had two items. By the time Karen (her actual name, the other associate wouldn’t give me her name. Short, curly black hair, lots of make up) came up to us & demanded to scan my items but they were done. She got very agitated & sighed very loudly while rolling her eyes because “it’s her job”. I said her actual job is customer service & sighing & rolling your eyes at the customer is not very friendly. I asked her to back away from me which she stated she can’t because “it’s against policy”. The other young woman also claimed it was policy. So being rude & harassing a paying customer is policy? On my receipt it doesn’t have an associate referenced to my register. If the policy is to have the associate scan the items then they should make that more clear upon arrival. When I approached the check out line there was no one in sight. I’m sure they get this a lot & that’s why she was frustrated but again, not my fault. Take it up with corporate. All in all, absolutely won’t be buying cheap garbage from five below especially when the associates make it even more miserable to...

A place full of toys, books, holiday decor, and stuff I never knew I wanted or needed, some items are above $5 and some are below $5. You can count on great $1 greeting cards. I found several toys and books for a local toy drive and was pleased with my purchases. Staff was busy helping customers with what seemed to be party planning and I was happy to shop without interference. Accessiblity: Wide entry/exit doors are medium weight Wheelchair accessible parking spaces in shared parking lot and wide curb cuts in front of store. Aisles are mostly wide enough for access with some more narrow spaces with holiday decor. Great experience for bargains in low key...

I’m honestly not sure what’s going on at this Five Below. There are multiple self-checkouts, yet only one was open, and it somehow required a full-time attendant. The associate was in no rush, casually chatting with another customer while the rest of us stood there wondering if we had wandered into a social hour instead of a store.

When it was finally my turn, the “self” in self-checkout disappeared completely. The employee rang up my items for me, stood inches away the entire time, and even took my card to insert it, as if scanning a barcode or using a chip reader were advanced technology.

The entire experience was unnecessarily awkward and...