RH Outlet Clearwater — Local services in Clearwater

The only reason I gave 5 stars was because the furniture and products they sell are great! I have a lot of furniture, linens, and bath towels from them. Most items purchased from the actual store. The outlet is a great place to go and find single items. Sometimes you can luck out and find an entire set.

However I went in to purchase two chairs... we ended up finding the two chairs we wanted, I walked over to get an associate to write up the sale. When we got back over to the chairs another very rude sales associate came over and in a very disrespectful tone said they were already sold. Now mind you the customers she had been working with had not made their minds up yet. (We had been sitting in the chairs for about 10 minutes testing them and looking them over.. she never once came up and said excuse me these are sold) The outlet works on a first come first serve basis. I’m not upset about not getting the chairs, because I ended up finding two chairs that I liked better. My complaint is that the sales associate was extremely rude and disrespectful. The store manager was as well. He was absolutely useless and could have cared less about customer service. He looked at me with a blank stare and made a rude comment.

The part that really upsets me was that when I came back to pick the chairs up, the store manager ran straight to the back of the store and had two older lady sales associates load my two chairs up. I thought that was absolutely unacceptable. There ended up being another guy in the store who saw this and he helped me load them...

Went there yesterday with my girlfriend for the first time to check out some furniture. There was a wonderful saleswoman that assisted us (would like to rate higher just for her helpfulness) throughout our time there. When we went to the checkout counter, and the Manager refused to honor the price that was told to us.

This was only a $200 difference on a $4k+ purchase. I was so annoyed about the lack of respect from the manager and how rude she was to our saleswoman during the dispute; the manager yelled at the saleswoman who was trying to help us "who's side are you on!?". I refused to pay the extra $200 that the manager stated, thanked them for their time, and left the store. It was an overall disappointing experience and a waste of time.. didn't want a handout, just the price quoted to me. I won't be in a rush to ever go back...

I have been shopping for Furnature for our new house. In the past I have spent more than $30,000. On Furnature at RH. Today my wife and made the rounds to all the Furnature stores about 6 of them and went to RH last. I was meet by 3 mask nazies and refused to let me in the store even after showing them my mask exemption. This is the first time ever since the COVID-19 started that a store refused my business. And now that the stats of this COVID-19 have dropped to practically nil I get teamed up by a bunch of rude employees. I’m sure I will not be shopping here ever again. I believe they can be fined up to $75,000 for this violation and $150,000. If it’s the...