PNC Bank — Local services in Cleveland

I stopped in this branch to withdraw cash to send for a gift. I found it increadably odd that 1.) No tellers were working and was asked to sit and wait for someone to help me and 2.) That I was questioned why I wasn't using an ATM. Does no one ever come in for withdrawals because they want large bills not available at the ATM? Then what was probably intended as small talk totally rubbed me the wrong way because I already felt interrogated about why I was there in the...

THE BANK HAS SHORT HOURS . THE SERVICE IS CORDIAL BUT MOST INEFFICIENT. CONSTANTLY HAVE TO WAIT IN LINE FOR A BANKER WHO IS USUALLY STRESSED FROM BEING A TELLER. MY EXPERIENCE IN THE CHICAGO MARKET WAS MUCH MORE PROFESSIONAL AND STRESS FREE. personal banker SAID SHE WOULD CALL ME BACK TODAY AFTER A TWO HOUR PHONE TO COMPLETE A TRANSACTION AND DID NOT. EXTREMELY...

This branch does not have "tellers" it is a free for all. There is no line they wait on their favorites first. I have been there multiple times with over 5 people waiting while the staff stands around ignoring people while texting on the phone. Save yourself an hour and travel...