Kris and his team were amazing! My wife and I came to Kris with good amount of skepticism. We had a custom wedding band made for us by a different jeweler, and the whole experience was dreadful. Not only was their customer service terrible to the point of being rude, but their ring was so poorly made that we lost a diamond from one of the settings that had been handed down from my wife's mother. Needless to say, my wife was an emotional wreck and on our honeymoon no less. We started looking around for a new jeweler when we got home and after seeing his work and his reviews we decided to meet with Kris. We felt at ease pretty quickly after talking with him and left with hopeful feelings. When we next saw Kris he had a CAD drawing of our new ring with every detail imaginable. He had taken my pen and paper drawings and turned them into a work of art. I was trying to design the rings to interlock in an intricate way, and his attention to detail blew me away. They fit perfectly! He even provided us with a new diamond to replace the one we lost. My wife was thrilled with the quality and care that was put into her new ring. Nothing could replace the loss of a priceless family heirloom, but she absolutely loves how beautiful the new ring is. We are so thankful to Kris and his team for all that they've done for us, and would absolutely recommend them to...
Read moreWhen we first moved to the Clinton area I was looking for a trusted jeweler to do some repair work. We came to Kris and the rest is history. Since that time, I have had Kris design a number of pieces of jewelry for me, repair family pieces, and have also introduced a number of friends and family members to him, who too have become loyal customers.
Why have we kept coming back? This is best summarized by the high level of class, pressure free professionalism, and wonderful customer service that you receive at Kristopher Marks. Kris and his team are friendly, knowledgeable and they have the ability to listen to your needs and provide an amazing experience for their clients.
Thank you for the best customer experience one can ask for in something as...
Read moreThis has been by far the best experience!...Our journey began with several trips to the local (mall) jewelry stores where the service and quality of the rings were average...nothing unique...no regard for true customer service or even an understanding of what custom jewelry is. We reached out the Kris and his amazing staff and within a few weeks, we are getting a one of a kind, truly unique ring! Kris and his staff will take the time to listen to your ideas and will make suggestions. The pricing is competitive with the malls but the attention to detail and the customer service is priceless! Thank you to Kris for truly making this a great experience! We would recommend Kristopher Mark Designs. Kris can make...
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