O'Reilly Auto Parts — Local services in Clinton

My daughter had her check engine light come on while her dad was away. I told her to go over to this location to have them pull the code, so when her dad was back we knew what to do. When she got there and explained the issue. The woman who works, there NEVER moves off her seat, said she need to change her oil. She told her that she just had the oil changed less the two weeks ago and they turned the light off. The lady just kept say, "you need to change your oil" my daughter kept trying to tell her its not that, and she just needs the code pulled so she can tell her dad what the issue was. The lady would not help her. Would not get off her stoll, and was so degradeing to her, thay all my daughter whated to do was to find a male there to help her. I come to this place often my husband is a retired mechanic and we have a lot of engines when have to maintain. Whenever I come to this place, This woman is never helpful , doesn't know anything, about parts. I have had to help her find part numbers online. If you come here DONOT ask for help from the women in the chair, trust me you'll know who she is when you walk...

This location is the best O’Reilly I’ve shopped at! I was having trouble placing an order online for promotional pricing, so I stopped in to see if we could do it in the store. They were kind enough to assist with trying to get the order to go through first (understandably because it was an online deal and they have to follow their rules too)… but when it still didn’t work, they adjusted their in-store pricing to have it match up. It sounds simple, but they were so kind, engaging, helpful, patient and professional. It was honestly a fun chat and all issues were handled in a breeze. Props to employee dynamic- they worked well together and got it sorted out in a timely fashion. The young mustached man I primarily dealt with even checked if I was military for discounts and offered to carry heavy parts to the car. Great...

5/10/24 @ 9am

Associate Logan was awesome!!! Came out to check for any codes then checked my alternator and battery!

Bam! Found the problem! Needs a new battery even though this one isn’t even a year old yet from AutoZone.

The associate was extremely knowledge, helpful, quick, and efficient!!!

AutoZone didn’t even secure the new battery and I didn’t feel safe to drive.

Thank goodness this location was just around the corner. I came back to ask Logan to check to see if it was installed properly and it wasn’t.

He gave some excellent recommendations, added a post shim, coolant, windshield washer fluid, and some air fresheners!!

Now I left feeling safe to drive!

Thank you again Logan!!

You are a true asset to your company and...