Walmart Vision Center — Local services in Clinton

On 11/17/2022, my mother and I went to the Clinton Iowa vision center in Walmart for eye exams and new glasses. My mother was charged $80 for her exam and gave them her debit card for payment. They advised that the payment could not be processed. My mom provided cash as an alternative payment and was given a receipt proving such. My mom later noticed a charge for $80 on her bank account for “atm Dennis A. Hinson O.D.” and immediately called to advise the vision center of this. They advised that it could be credited on our next trip to Clinton as we lived out of town in a rural area. Upon picking up our glasses, Dennis Hinson was provided a copy of the bank statement and receipt for the cash payment and overcharge. Dennis Hinson refused to offer credit for the overcharge and advised it was the banks issue and he “didn’t know where the money was.” Further action will be taken to keep this sort of scam from happening to others! Absolutely ridiculous, unethical, and...

The amount of detail and care the optometrist puts in for his clients is kind blowing. Patient, detailed exam AND a complimentary follow up all at the Walmart price. Was an avid user of two of the local eye clinics, but neither showed the professionalism that walmart's vision center did. As a matter of fact, I learned that I for sure had astigmatism and amblyopia only from my walmart exam, not from years of the other exam providers! Truly, A+. I can continue correctly on the path to vision rehabilitation all because of the...

Staci and Liz at the Clinton Vision Center are at the top of their game. I chose my frames with Staci and she was nothing but helpful and informative as I made my choices. She is friendly and respectful and my experience was above average!! She gets an A+ in customer service! I picked up my new glasses with Liz and she also was very friendly and informative. She was forthcoming with ideas on protecting my lenses and she is top-notch when it comes to customer service!! Well...