If you have 4C hair. This review is for you.
I want to preface this by saying that everyone at the salon was so nice and welcoming. As soon as I walked in, I felt the positive energy. I didn't have to wait long, and they listened to my requests and needs about my hair.
Before today, I spoke on the phone with Elsa, the manager, who was so sweet and kind. She was able to relate my requests to the team about what I needed for my hair.
Unfortunately, they dont have too much experience with 4C hair. You can still go if you have 4C hair, but you have to be VIGILANT and adjust every part of the process. I had to tell them to lower the heat level of the blow dryer because i could smell my hair burning. If it hadn't been the other reviews, i would have probably had damaged hair. I didn't even know a blow dryer could get that hot. She still wanted to flat iron it after too.
They did not do it with malicious intentions. I just think they need more practice with 4C hair. After they adjusted the temp, the difference between the hair section they did with the highest temp and the rest of my hair was astounding. You would have thought I got that part flat ironed.
So moral of the story, I would probably go somewhere else if you had 4C type hair. If you do go, be very vigilant. Otherwise, they could accidentally...
Read moreI am a 4A natural that has grown her hair from a buzz cut to back length hair over the last 5years. I went to this salon to get a simple blow out for a wedding and left with chemical and heat damage. I never requested any chemicals to be put in my hair but they put a shampoo texturizer in my hair without my knowledge. Before I went to the bowl they spoke in Spanish and started touching my hair for a while. I told them I spoke a little Spanish (just to be friendly) so they tried to be more careful about what understood. Now I know why! After a week I washed my hair out and realized that my roots were completely straightened and various sections of my hair were bone straight. My once full bodied hair was limp and lifeless. 6years of growing and caring for my hair was down the drain! This act was nefarious and deceptive as I never asked for any chemical treatments yet received one without my consent! I will be filing a formal complaint! The owner and Sylvia are to blame as they both spoke about my hair before doing it and did not once ask me if I wanted anything other than a...
Read moreNot for 4C hair. I have had suspected that they are using chemicals to straighten my hair. I can say that the other comment about 4C hair is true because it happened to me too. Its been months since my last visit and my hair is still partially straight. I have been trying to grow it out but there's still a long way to go. It gets so tangled when I wash it. The Middle out to the ends is straight. My natural 4C is totally messed up and now I'll have to cut half the length of my hair to really let it repair properly. I'm really devastated. Like others mentioned, I too left that salón with feeling of steam in my head and strong smell of chemical, especially if I sweat a little. One time I ran out tjat chsir so fast cuz it feels like my head was on fire. The chemicals was so strong it took weeks before the scent was totally gone. I have lost confidence in ever going to a salón for a wash and since wash my hair myself. I went to get my hair braided a few days ago and was asked if I had perms a few months prior. I haven't had a perm in over...
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