They have bad costumer service
EDIT RESPONSE TO OWNERS COMMENT: The fact that you know what incident I’m talking about without knowing me personally shows you know it wasn’t right. I was not there 2 mins before closing i have the call log saved in my phone to prove that it was 15 mins prior to closing. because I was on the phone with my boss about what materials we needed. I can share a screenshot of it.
Also it wasn’t about not being able to buy from your store it’s the way I was treated. When I asked to buy lumber the response I got was. “ I’m not opening my gates for you because you sat in your car on the phone for 15 minutes”.. “you shouldn’t have sat in the car for 15 mins” Then when I said ok no problem and went to walk out you both laughed at me.
That’s no way to treat customers. I understand you’ll deny that happened and that’s fine. I know what happened and you do as well. I’m just sharing my experience with your store and will no...
Read moreIf you’re anywhere near Columbia PA this is my recommendation for a hardware store. Sure.. there are others locally but not like this one. I’m all about supporting smaller family owned companies over the big guys as long as they have what I need! Friendly staff, great service and everything is priced similar to the big hardware stores. I have yet to stop there and leave empty handed because so far they have always had what I was...
Read moreHe has just about everything you might need to rent, tools, equipment, machines big and small, saws, even for tile, and u-haul trucks and car dollys. So much inside the store. And so helpful! Unsure of what you need or exactly how to do it, advice is right there, instructions too. And, he's a...
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