
It used to be a 24-hour gym. But since the pandemic they have had very limited hours comparatively. Do they have cut back the hours significantly they have not cut back the price. I've kind of felt screwed ever since. As far as a gym goes on its own they have a pretty good selection of workout equipment and they keep the place pretty clean. It would be great if they had a steam room or a sauna at least but they just have a locker room which is fairly decent as well. The Southside location is far nicer. The south side has the lay down HydroMassage beds for the Black card members of which I am one and I think it is totally worth it if you're going to pay to pay for the black card. But honestly if they don't go back to being 24 hours I am going to be looking for another gym because that was the main reason I joined the gym in the first place. I have been asking them if and when they're going to go back to the regular hours and no one seems to know or care. My guess is they are saving money by being closed all those hours so they don't want to go back to what they promised when I joined the gym. It's not really any different anywhere else though I seem to feel ripped off most everywhere these days. Either inflation or shrinkflation everywhere. It is at least spacious inside though and the staff is mostly friendly though there seems to be different people working every week. They literally have not retained a single employee from when I first started going a few years ago. It doesn't look too good when a business can't keep any employees. I've been a member there for more than 5 years and I think the longest they've kept an employee around is maybe four or five months. There was one guy that stayed for about a year but for the most part people don't stick around. I guess the employees feel just as ripped off as I do. They keep sending me surveys asking how they can do better and every time I say the same thing. GO BACK TO 24HRS YOU CHEAPSKATES! Update: Finally cancelled my membership. If I do get another gym membership it will probably be at crunch fitness because they are 24 hours at least during the week and have everything and quite a bit more than planet fitness does for...
Read moreRating this two stars because it’s affordable and a fifth of the time I don’t observe staff doing wild stuff (all the young kids who work there are great btw). However, I constantly have seen an older guy who I think may be a manger come up to young women and talk, even with their headphones on. Today, an older male personal trainer showing a woman around came up to me (a woman in my twenties) and another woman while we were doing weights for our hips (legs wide out, in a vulnerable position) and said, “you’re on camera, we’re going to watch you.” This is extremely unacceptable. I’m shocked there isn’t training on respecting boundaries, especially considering it was two o’clock and 80% of the machine were WIDE OPEN. If you’re a woman trying to figure out what gym to go to, maybe consider the ARC. I’m thinking of switching. Ge better, Planet Fitness. It’s giving predatory.
Also, go back to being open 24/7! We are past the pandemic, and your hours are insanely ridiculous. If it’s up to each owner—take the hint! So many people have complained. Open until 8 in the weekend? Even midnight would be a great compromise. Thinking of reporting these things...
Read moreNot a bad place to work out if you don't mind a few of the people that like to intimidate with dirty looks or the 2 or 3 pieces of equipment they mark so no one will use it.. Started working out in the mornings a few months ago as the other times of the day I tried it was taking longer waiting to use equipment. Guess I was not thinking that one person would be the issue. That one person likes to put his towels, hat or whatever else he has as a marker on the different equipment to keep others from using it. He does this all while he speed walks around the gym. This morning I watched him mark 3 different machines while he walked around the gym. (I see this every time ) He had others marked but spent most of his time just one. This lasted almost 45 minutes that no one could use them. If he wants a machine you are on he will stand in front of you and just stare until you get off of it. I watched him do this to another member just yesterday. Pretty rude and intimidating I would say. The 1 staff member I am sure wouldn't say anything even if you said something. They don't seem to enforce many of the rules of their gym I have...
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