Malco Columbus Cinema — Local services in Columbus

Tuesday, 6/25/19 - My Rant - CELL PHONES NEED TO BE TURNED "OFF" IN MOVIE THEATERS! I rarely go to the movie theater, however, my beloved grandson had his hopes to go watch Toy Story 4 this past weekend, sadly that did not happen for him. What is a grandma to do? Make time to your grandson, enjoy making quality time and a life long memory for him! I have been dealing with serious health issue with my elder father of late on top of all other normal life obligations. Even though I have a full plate, I made the time to have "quality" time with my grandson. I am on a fixed income and going to watch a movie is more expensive these days than when I was a kid. On this date got my grandson and we went to the Malco Theater in Columbus, MS, to watch Toy Story 4. We went to the 6:40 P.M. showing. I estimate under 50 people in the whole theater for this movie which I thought was wonderful. Not having a packed theater I knew we would have an enjoyable evening watching this movie without noise/talking from a theater had it been packed with others. The movie was wonderful. Christian and I laughed many times over. I sat there astonished on how realistic the cartoon characters looked. So enjoyable for grandson and I until another lady decided she could just not sit there and watch the movie without getting on her cell phone! We all know if you have been to a theater and a person starts using their cell phone, that phone shines like a becon of light in a very dark theater. It was very annoying to say the least. I thought to myself, she will stop texting soon and we will get back to watch movie, but no, I was wrong. She did stop, but then, started back texting again. I did yell out, NO CELL PHONES. Yes, she did hear me, did not know which one of us adults yelled that out, so instead of her turning her cell phone OFF, she lowered it to her knees and kept texting. I could not believe this woman! She raised it again for her comfort in texting which made her cell phone brightly glow in theater for all of us to see and be annoyed. I said loudly again, NO CELL PHONES. She then looked at me and told me to call the police or better yet, come to down to where she was sitting and tell her that (yes, she was daring me to confront her). Of course, I am not going to take such action as I am not that type of person, plus, I wanted to show my grandson never be deal with a situations in an aggressive way, or be hostile or argumentative. Best thing is to distance ourselves from that person by trying to enjoy the last of the movie and leave as soon as the movie is over. I thought about seeking a manager, complained about the cell phone in theater, but I was not about to ruin my grandson enjoying the movie or leave him sitting in the theater while I seek to complain about this lady as he is still a little boy that is 10 years old. I do plan to file complaint with Malco.

Unless I missed it, Malco needs to have their own commercial stating "We want all patrons to have a most enjoyable movie going experience without interruption of cell phone(s). Please make sure your cell phone is turned off during the movie. If you cannot follow this policy, you will be nicely asked to leave and forfeit...

My wife, our friend, and I planned on going to see Shazam tonight. We checked the time on the internet and it said 9:55PM, which we were willing to stay up late to see. When we got to the movies, the outdoor poster confirmed the 9:55 time, but the doors were locked and the TV schedules on the inside had no 9 O’clock movies scheduled, even though the outdoor posters and internet contradicted it (not only for Shazam, but also for all of the other late night movies).

We were not the only ones who showed up hoping to get in, as there were several other people who stood in confusion. We called and even tried to message the theater on Facebook (which the option to do so is not available), but we just received a dead ring.

I don’t know why this occurred, but we were all disappointed to not be able to watch the movie. I love going to the movies and like supporting our local theater, but to be able to, we need be able to show up and know we’ll be able to get in. Hopefully this issue can be resolved quickly so we can replace this review with a...

For starters, this theater is DIRTY. No paper towels in the women's restroom and sinks clogged with God knows what. Immediately upon entering the supposedly just cleaned theater, we were greeted with popcorn littering the floor, popcorn in our seats and sticky floors. Not only is it dirty, there seems to be no movie ticket regulation at all. Walk in and there is no one checking if you actually purchased a ticket or even if you are entering the correct theater/sitting in the correct seats. It is glaringly obvious when someone is sneaking in and taking a seat in this supposed "reserved seating" cinema. Tonight, there were at least 10 rowdy teenagers who came in towards the middle of the movie, walking all in front of the screen, and using their phones with distracting bright screens. There needs to be someone monitoring this because not only is it unsafe, it's also annoying to know you actually purchased your tickets when you apparently don't have to here. If only I could...