Up Down Eatery and Coffeehouse — Restaurant in Columbus

The Food: Chicken biscuit was delicious. Fluffy and buttery biscuit with great flavor. The chicken was crispy but NOT overly battered and greasy like a fast food spot. The cinnamon roll was fresh and homemade just like momma does it. The iced white mocha was on par with your favorite coffee spots but for a hometown price. All of these items and I paid just $12.

The Service: The lady at the register was incredibly nice. She asked for my name and called me by name the entire time I was in the restaurant. She had a big smile on her face with good eye contact to go along with excellent pragmatics and it really made for a pleasant morning and experience. Coffee was made instantly and I waited no longer than 5-6 minutes for my food.

The Atmosphere: First and foremost, the restaurant was very clean; from the dining tables to the kitchen you could tell that cleanliness is a priority. The dining area really has a “small town diner” feel to it with people enjoying their morning and taking their time to drink coffee and warm up. However, with the coffee bar to the left and bustling workers in the kitchen behind the register, it really presented with a modern coffee shop feel as well. Also, one of the worst parts about your typical hometown coffee shop is you typically have to drive downtown and deal with awful traffic and really go out of your way. That’s not the case with Up Down. It’s located off of the main road with a service road back behind it for easy access and red light to get you back on track.

In totality: 10/10 can’t wait to...

Ive been to this place a few times by myself and with boyfriend, and it’s always something. First, the they over charge you and don’t get your order right. Today I ordered the Up-Down platter with no eggs, grits w/cheese, bacon and toast. I was charged 2.69 for the potato bites, and 0.59 cents for the cheese I didn’t get. You can clearly see no cheese in the grits, toast can take your teeth out it’s so hard, bacon over cooked, and I didn’t get my grape jelly. I had to find a packet in my kitchen. I paid 11.73 for 4 items, and I didn’t get cheese, so they basically not only over charged me, but didn’t add what I paid for (the nerve) 🤦🏽‍♀️ They can substitute the eggs for the potatoes bites, because it was done before and I paid 9 something. I paid 11.73 for 4 items that was either over cooked or I didn’t get at all. They can keep that 0.59 cents as a tip, because thats all they deserve. Thats the last 11.73 they will get from me. You can cook a better breakfast at home for 11.73. I feel like I was robbed but its fine, its a reason why those people work at restaurants, because if you can’t read you can’t do anything in this world. Like its simple high school stuff to read and repeat orders, but I knew better. Im cooking...

First time visitors to Up Down this morning for breakfast and we were totally impressed! Three people - two of us had the Breakfast Platter with eggs, potato bites, sausage, and a biscuit, and one had the Breakfast Quesadilla. We added a cinnamon roll for us all to try/share, and 3 fountain drinks. The total was $35, which we thought was more than reasonable for the food. It was out quickly, was obviously freshly made, and extremely tasty.

We all said the cinnamon roll was probably the best we’ve ever had (they’ll warm it for you before they bring it out!). I was unsure what “potato bites” were - I was assuming something like diced/roasted potatoes, but they were more like large, seasoned hash rounds - that was definitely a happy surprise! They were great! The breakfast quesadilla was delicious - I was skeptical of “spicy sauce” on a breakfast item, but it was another happy surprise!! I will definitely order that again!

We were also met with friendly, patient employees, who were more than happy to tell us about the menu items, and welcomed us as first time visitors.

A+ to Up Down Eatery - y’all are doing...