Village Root Head Spa + Salon — Local services in Columbus

I rarely write reviews unless the experience was exceptional or pretty mediocre. This spa is mediocre. My back hurt so bad after the scalp facial that I actually called a different spa about getting a massage(I did report my back pain to the professional). There was no table or chair in the service room for my clothes or to sit down and put my socks on. I had to pile my clothes on the floor. The slippers available at the front door were 6 sizes too big (size 12, I wear a size 6) and then I had to walk up two flights of stairs to the service room in very large slip ons. No lockers for personal item, just a coat hook in the lobby accessible to everyone. The professional that did my service was nice. But the actual scalp massage was mediocre and hard to enjoy in the position I was laying, which placed most of my body weight on the middle of my back. You also leave with wet hair. So don’t plan anything for right after. It was poorly decorated, with little space at the reception desk to even put your phone or purse down while you check out. There is literally no counter space. I really wanted to love this place but I get a better scalp message during my normal cut and color with my stylist and I leave there with a great blowout, not a wet head in the middle January. There just didn’t seem to be much consideration for the client experience. The treatment professional did a good job of explaining what she was doing during...

So relaxing & just what we needed! Bought gift certificates to bring my sister (for her bday) and my niece (for her Christmas gift). I was able to book all 3 appointments online easily after the required deposit for booking. They popped a third table/bed to accommodate us all in the same room which i did not expect and was thrilled to find out. Slight gift card snafu that was easily remedied by Sam at the front desk with a little extra time and attention to detail. Had some extra money on the gift cards so we bought their amazing candle and last holiday gift set. The atmosphere is exactly what I am looking for - old cozy building with modern flourishes and equipment. The scalp facials WERE amazing! the ring head sprayer (as seen on instagram) felt as lovely as i had hoped. the products smelled amazing. the tools they use felt great massaging my scalp. all three of us really enjoyed the service. yes, we left w wet hair as described on the website - no complaints. i want my hair to air dry after the scalp treatment to absorb all the lotions and potions they use. Plus the products left my hair so soft & silky. May be my best gift idea yet! A huge thank you to our technicians - Klaire, Anjoli & Salena. We plan to do this again (and again…....

Visited Village Root Head Spa today for the first time. I got a 90 minute scalp spa and facial. This was the kickoff for my birthday month. The initial vibes coming in are so inviting. The old Victorian style house is everything. The small touches, I absolutely LOVED the fairy doors and the phonograph. They have the newest technology for viewing your scalp and giving recommendations for what treatments you may need for your hair. I got to see my hair up close and personal. Vega was so amazing. Initially, I was a little apprehensive because I'm a kinky,curly girl and wasn't sure if there were going to be issues with getting my needs met. But Vega was very knowledgeable, she was comfortable dealing with my hair type, and she used products that I was familiar with, jumped right into my curls, and made me feel wonderful from the start. I also got a facial with my service and no lie, she gave me the best facial I have ever had. (And I generally get a facial once a month) I left feeling rested, refreshed, and rejuvenated. I love that this was not just a service, it was truly an experience. For the price and experience, it was money well spent. I will definitely be coming back, and I recommend everyone try Village Root. You...