Westin Homes - Grand Central Park — Local services in Conroe

Like many others say, Westin only cares about their money and taking money from their customers who just want to buy their homes of their dreams. They make you feel like you are getting a good deal on a quality home but their home's quality are not consistent between different homes within the same neighborhood. For the price they do minimum add ins. They literally said they would rather me cancel my contract so they could sell my house for more money, than to grant me an extension on the closing date, that we only missed because their sales person took forever to get with the appraisal company. Their home under appraised and the sales person tried to fight for a appraisal adjustment but waited weeks to bother doing so. Then waited forever to ask the company to give us the cost for the housing difference when the appraiser denied redoing the appraisal. So I had to give them more money, that would not go to my towards my house, to extend my closing date when they already knew I was having issues with coming up with the money for to cover the cost of the...

We worked with Lisa Marie (salesperson) when we were looking for a home in the subdivision. She was the only part about working with this company that was great, the rest of the company is all about profit and greed. We signed a contract on a home that had just been started for another couple who had to void their contract after a job loss. Three weeks later, we had to change jobs unexpectedly ourselves and move out of the area. They refused to give us our deposit back - this was on a house they hadn't done anything to but pour a foundation (which also happened to be washing away underneath at the corners and cracking). Making a $20,000 profit off two customers who couldn't purchase a home they will not have any problem selling is despicable. They obviously care more about greed and the proceeds than...

Selected a home, initially was qualified and put down our 5k earnest money. Shortly after my job situation drastically changed and the mortgage company told us we were no longer qualified. Instead of doing the right thing Westin refuses to refund our $5,000. This is money we now need to pay our current mortgage and take care of our kids over the holiday. Horrible business practices. They’ll steal from you and tell...