Teriyaki Madness — Restaurant in Conroe

I recently had the pleasure of experiencing exceptional service at Teriyaki Madness, thanks to the outstanding efforts of Elijah Zaino, one of their employees. From the moment I entered the establishment, Elijah's dedication to providing an unforgettable dining experience was evident.

Elijah's warm greeting immediately made me feel welcome, setting the tone for what would be a delightful visit. His friendly demeanor and genuine smile created a welcoming atmosphere that enhanced my overall dining experience.

Throughout my time at Teriyaki Madness, Elijah's attention to detail and commitment to customer satisfaction were truly remarkable. He took the time to ensure that my order was prepared exactly to my liking, patiently answering any questions I had and offering valuable recommendations from the menu.

What truly stood out to me was Elijah's genuine enthusiasm for his work. It was evident that he took pride in his role at Teriyaki Madness and genuinely cared about the satisfaction of each and every customer. His passion for providing top-notch service was contagious and undoubtedly contributed to the positive atmosphere within the restaurant.

Not only did Elijah excel in his interactions with customers, but he also demonstrated exceptional teamwork and efficiency behind the counter. Despite a busy rush, he remained composed and focused, ensuring that orders were prepared promptly and accurately.

In addition to his stellar customer service skills, Elijah's professionalism and dedication to his role were evident throughout my visit. He maintained a clean and organized workspace, further enhancing the overall dining experience.

Overall, my experience at Teriyaki Madness exceeded my expectations, largely due to the outstanding service provided by Elijah Zaino. His unwavering commitment to customer satisfaction, paired with his friendly demeanor and professional attitude, truly set him apart. I would highly recommend Teriyaki Madness to anyone seeking delicious food served with a side of exceptional service, thanks in large part to...

I was extremely disappointed with my experience at this location, and I am genuinely surprised by the abundance of positive reviews.

Years ago, I frequently visited this chain’s Energy Corridor branch and had no complaints—it was consistently satisfactory for what it offered. Unfortunately, this particular establishment was a completely different story.

I ordered a large teriyaki beef dish for over $15, which sets a certain expectation for quality. At the very least, I expected the dish to be properly cooked and served at an appropriate temperature. However, the beef was barely above room temperature, and the brown rice was stone cold.

I sent the dish back, pointing out the temperature issue. About 2–5 minutes later, the rice was returned hot, but the beef remained stone cold. At that point, I lost all confidence in the food safety standards and requested a refund.

When the manager came to speak with me, their explanation was baffling. I was told that dishes are served as they are prepared and not staged to ensure uniform temperatures. The manager added that “many restaurants” use staging, but this location does not. While that may be their policy, it’s unacceptable for a meal at this price point to arrive with such glaring issues.

Adding to the poor experience, the restroom was in a horrendous state. It reeked of an odor reminiscent of a neglected public park. Such conditions raise serious concerns about the overall cleanliness and management of the establishment.

Overall, the experience fell far short of expectations. Proper temperature control, food safety, and basic hygiene are non-negotiable. I cannot recommend this location to anyone seeking a satisfying or reliable...

Absolutely horrible experience. First time customer. Ordered curbside no employee ever came out. Called was put on hold after 5 minutes I had to go inside. Ignored by staff as I stared at my order sitting behind the register. Spent about 40 bucks for a family of 5. Rice bland and overcooked. Noodles bland overcooked. Veggies raw. I don't think any item was seasoned. On the way to pick up a pizza as I type this. Staff tonight 9/3 was a bunch of unprofessional children and it was reflected in the service and the quality of the food. Also please inform your employees that having to look at there underware as they prepare food is seriously offputting. Had my card not already been charged I would have walked out. UPDATE: just called the store to speak with a manager and was given the run around by staff. At first they didn't have managers and then when I questioned how staff handles problems requiring a manager she immediately realized she was knee deep in a hole she then told me I could speak to the manager "he would love to speak to me. I could he in the background a male voice say "no you're not getting me in trouble" then a female got on the phone and presented herself as a manager after some investigative questions she also realized she was knee deep in a hole and admitted she was only a shift lead. The manager was at the bank and would be back shortly. I am beyond appalled. Update; spoke with management about a week ago and was able to get a...