A cozy location with ok coffee.
I have been here a couple of times before, but I wanted to wait until I have had a few of their drinks to give a fair assessment. The inside is pleasant and there are many customers sitting and working on their laptops. It reminds me of Southern hospitality in a way, as it gives me the same cozy feeling. I haven't had much interaction with the workers besides them patiently explaining the drinks when I first walked in, but they seem pleasant enough. The first time I came in, I ordered a full Winter moon latte (0/10). I don't think they should have full moon anything, and instead change their system such that 3/4 moon or half moon would be full moon and the other moons adjust accordingly. The full moon as it is now is way too sweet, to the point that it's not fit for consumption. I'm glad there's a hospital across the street as that level of sugar can make someone pass out.
Second time, I ordered an iced blue half moon latte (3/10). I haven't had lavender lattes before, and this drink made me realize that I should probably stay away from them. I don't think the lavender meshed well is the moon milk at all, and created this strange combination of flavors that was unpleasant. Additionally, the half moon was still way too sweet.
This time, I ordered a quarter winter moon latte (6/10). This was a drastic improvement compared to the first two times I went in that it is actually drinkable. There was the perfect amount of moon milk here - enough that there was some sweetness and a little of that subtle oaky flavor combined with that rich coffee taste to make a drink that I can at least appreciate. Although it still isn't as good as Starbucks, this is an alternative that I can have more than once.
Overall, I think the cafe looks nice and I love the moon theme of the coffee. I think their taste can do a lot of rework but I wouldn't mind coming back for more.
1/10: horrible 2/10: bad 3/10: below average 4/10: slightly below average 5/10: average 6/10: slightly above average 7/10: above average 8/10: good 9/10: really...
Read moreWe used to love this place because of it's organic coffee and special attention to detail. The staff was a-ma-zing! The customer service was always on par with the drinks. In fact, we loved the entire vibe of the place with its décor and such. We have recommended this place to others and have purchased many gift cards for friends and family to try the place out.
However, this location seems to be on a decline. We've noticed a high turnover. The customer service along with the food handling and safety has become a concern. The manager that sits near the bathroom on computer NEVER greets or smiles to customers. Sadly, they have stopped the free veterans 12 oz. coffee. The pricing and quality of the drink has been inconsistent (on two occasions my wife received a winter moon with no sweetener and I had to remind them to make my drink in a container that did not have cow's milk). The muffins and such are primarily from a box store and the Kolaches don't taste fresh like they did when the café first started selling them. There have been clumps of people waiting for drinks for long periods of time and lots of complaints.between customers waiting. What's happening?
Please, my first paragraph is the reason we fell in love with your cafe. We miss that type of Summer Moon Experience. We swore we would never go back to the other side after we found this place.
We truly hope management will take our review into consideration to regain our business. ...
Read moreBeen here 3 times in the past 6 months. Each time having a not so great experience but wanting to give the benefit of doubt and try again. Unfortunately third time is not the charm. It takes a lot for me to write a bad review and the only reason this business is getting 2 stars is because the lovely lady at the window today was kind. At a business with a menu that is confusing for first time customers the people taking orders in the drive thru should be a little more willing to help explain the menu. Every question I ask results in a sigh or a short response from the order taker, making me feel rushed and then ending up with a coffee that wasn’t what I was looking for. Today I came back because I saw a girls order on tiktok that looked good. Although the order taker was still rude and short there was hope that my drink would be something to enjoy. I then received my iced cinnamon latte and every sip was chunks of dry cinnamon up my straw, as the cinnamon was not blended properly into the drink. (In the photo you can see half an inch thick of dry cinnamon at the bottom of my cup) After 3 disappointing times I will not be back. If I’m going to spend $7 on a coffee there are plenty of competitors around the area who will at least be kind when...
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