CVS Pharmacy — Local services in Converse

I will share with anyone and everyone how I was treated at this pharmacy on this day. went to drive thru, and specifically asked was it the right prescription. the technician said yes. drove home, opened the cvs outer wrapping and it was the incorrect prescript. went back 5 min later to inform them of error. they said their procedure is not to take back prescription after customer drives off. Since it was their error, I asked for refund or store credit for their mistake. The technician even stated "You just left". They denied all options to remedy the situation and while I was there, the technician was closing the metal gate of the drive thru , in my face, and looked at me so mean and condescending as if I was doing something wrong. my tone stayed polite and I didn't deserve the way the looked at me while I was still there trying to remedy their mistake! I will take my business to another company. I didn't deserve this treatment and no way to remedy the mistake THEY made to get my money back. Would they have treated me this way if I was a Caucasian male? probably not. It's unfortunate that I have to go thru all of this to be heard and seen and treated with respect and decency. CVS on Kitty Hawk, do...

Tried to pick up a RX FOUR times. Told it was too soon to fill but it was a NEW RX. Then I waited 13 days to pick up even though I wasn’t told it was ready. Then I was told it was 13 days early but they would refill it (not sure why the magic number is 13 and I never picked up the RX or how suddenly they could refill it) then I called 9:18 am verified cost and said it would be ready 2:00 pm. Showed up and was told someone else needed it so it was shelved and if I would come back in 30 minutes it would be ready but if I didn’t pick it up next day it would be put back!! Not even giving me 24 hrs. I live 1 hr away from this pharmacy and they 2x refused to transfer to a CVS closer to me. Finally Dr. Had to cancel the RX from this place by force so he could send it to a closer CVS otherwise if it wasn’t canceled it was showing it was filled and insurance would...

I placed my prescription refill using the app and was told it would be ready by 1 pm yesterday. At 5 pm I checked the text message telling me they were working on my order. I called the store and was told it wasn't ready. I explained I placed the refill request the day before and was told it would be ready at 1 so I asked why it wasn't ready. The pharmacist said she would check to see if she had any on hand. She had it and to give her an hour. I received a text stating it was ready at 6 pm. Went to the store and went inside to pick up the prescription as the drive thru had 5 cars in line. The woman that helped us gave us grief when she didn't find the prescription and that it wouldn't be ready until tomorrow. The pharmacist intervened, located the prescription and presented it to us. I usually get some sort of grief when interacting with...