
Moved in Oct 2024, placed on rented uncleared land that is covered in glass and debris from a previous mobile home that burned down. No AC first week bc it was hooked up wrong. Snake urine in the AC vent so that is not healthy. Frog came up when I flushed toilet. Flooding on all 4 sides of home, back yard so much trash it's not usable. Trash piles in yard that Clayton promised before and after I paid cash that they would remove, then passed it off on the elderly landowner. Roots coming up from the ground in the only accessible place to walk after rain. A huge concrete slab sticking up. Leaves covered the entire yard when I viewed the home so we had no idea, now every time it rains more garbage comes up from the ground. Settling that's occured from the water flooding: dishwasher falling out, all the trim falling off or buckling, all the doors already not staying open when opened , door locks on entrance are junk, back sliding glass door and screen door crooked. plumbing pipes under the house are too level so it doesn't drain properly and backs up consistently. I should have known from the signing they were dishonest. The sales rep asked to take my photo inside a floor model there on the lot rather than the actual home they sold to me. Talked to Bill King on 8-18-25 for 27 min and he passed it all off. No accountability accepted on Clayton's behalf. Worse flooding with this last storm. #ShutItDown for good, the entire company. I can't even list everything on this review bc Google character limit is too small. Pics are from June 2025 but it's far worse each storm. They're setting homes down the road but they cleared the...
Read moreOn March 28th, we closed on our home from Clayton of Conway. There are many companies that make a quality manufactured home. However, the sales and support people at Clayton are a rare and refreshing experience for the minute you walk in the door……,until the closing. The sales cycle was handled professionally and throughly. From honest answers to some very tough questions. My wife and I have been involved in superior customer service in our own joint endeavors, so the bar that we expect is high and the crew at Clayton SHINED. William Floster is exceptionally knowledgeable, not only about his product but also his competitors. His interpersonal skills are beyond reproach and when he makes a commitment, it will be handled in a timely and sincere fashion.There are always unexpected bumps in the process of purchasing a home…..but will the support sales staff handle the problems in a quality and professional manner? Absolutely! William is the quarterback of a great team of people who truly care about YOU! That’s right……. It’s not about the sale. It’s about you choosing to purchase the most important purchase for your family, a Home. In this world of insatiable wants and needs, you couldn’t have made a better decision than to purchase from William and the Clayton of Conway family! Please consider Clayton…….You will be so...
Read moreI bought my home 7 years ago and since then I have had nothing but trouble. Had to have my handicap ramp redone twice, had to have my small bathroom redone and tried to get them to come over and fix my back room. Now because they messed up the roof when they put up the porch it has been leaking unbeknownst to me. Now It is visibly leaking and I have to have the roof fixed and now my ceiling in the back room needs to be redone. I am a widow on a fixed income and can't afford to do all the work at one time. Also my back door is warped now it is out of warrantee and there is nothing I can do but sit here and watch it fall down around me. I would not recommend anyone to buy from Clayton homes in Conway. They do not stand behind anything and they want that year to go by quickly so they don't have to be responsible anymore. It is like pulling teeth to get them to come do anything in the year that you have a warranty. Don't spend your money at Clayton homes in Conway. Go to a more reputable place if you need a mobile...
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