NW owned, great selection of mattresses. Pamela was super patient, knowledgeable, and helpful-- no pressure. Ended up going with a Purple mattress and pillow. Delivery was very frustrating, though. It was supposed to be delivered on Tuesday for hubby's birthday but it didn't make it until Friday. Had to be rescheduled twice. First time, it was "coded wrong" so it wasn't scheduled for delivery. Second time, they had it going to our old address, which I'm certain we changed at the store when we ordered the new one. Aside from delivery snafus,...
Ā Ā Ā Read moreWe had a stellar experience with Josh! He was super knowledgeable, and if he doesn't have a genuine passion for your most comfortable night's sleep, he sure hides it well! His customer service was off the charts, my kiddos even loved him. He spent just as much time and energy, working to find them what they wanted, as he did us...
Ā Ā Ā Read moreWent in to Mattress World NW-Cornelius looking to replace our current mattress. Received a warm & friendly greetings from Austin! Very knowledgeable about the products they carried in the store and was great in answering all our questions. He helped us with our purchase of an Avocado Green with the Foundation base. Great person and...
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