DO NOT COME HERE! This is my 2nd review on this place After arriving to pick up my still broken xbox that I had to wait 2 days to get with 0 communication, After being told that I'd get a call in the morning and that it'll only take one day. I was told by Andy that "I didn't feel like rebuilding it and to come back in 2 days" and that he "saw my review". I for one will not let a child rebuild my stuff so I got my parts back and will be taking it to a REAL tech. Guys save your time and energy and just take your computer or any device to a REAL tech. Because any business owner that makes excuses on why they couldn't contact a customer clearly should't be owning a business. But I guess thats what separates the great business from the lower end businesses. (I just saw the reply on my review and once again they can’t own up to their mistake not once did they reach out I had to reach out at 10:54 and 5:40 they did not communicate with me at all. I can show picture proof of my call receipt If I need to) I actually went ahead and sent the picture proof of my call receipt. As you can see it says OUTGOING call so try to lie again and say you called me “3 times” Id love to see your excuse. Since my review was “light on detail” I also provided the ONLY time I received a call and that was to come back and pick up the rest of my parts that Anby “forgot” to give me. You Chose the right one to play with my advice to you andy is to grow up and learn how to take some criticism kinda sad that a college student needs to remind that to a so called “business owner”...
Read moreAndy is amazing! His customer service is the best I've ever received! He's super friendly, very knowledgeable & affordable at the same time. I took my hard drive to best buy to see if they could retrieve the information from it because it quit working & their Geek Squad couldn't even fix it! They wanted to send it off to see if it could be fixed & said it could cost me up to &1,600 with a non refundable $250 deposit! No thanks Best Buy! They actually told me about Andy & said he was really good & more affordable. Boy were they right! He was able to transfer ALL of my data onto a hard drive I provided for only $200! That hard drive contained my most precious pictures & videos of my kids when they newborns to toddlers & had all of their major milestones on it. The thought of losing that was absolutely heart breaking to me! I'm so glad I was told about Andy & was able to keep those sweet memories alive to pass down to my children. He even took the time to show me how to use my new hard drive & laptop because I'm completely oblivious on how to use electronics! Overall, I'm VERY satisfied with the service & quality of work I received & would highly recommend Andy at One Stop Tech...
Read morebeen calling all over town for diagnostics and finally found this place AND LET ME SAY andy was very professional but not too much cause he could joke with me at the same time too which is a good thing because being too by the book makes it feel just like business , (which isnt good for a shop/business relying on customer interaction so great job at making me feel at home and normal vs being ignored) asked about diagnostics and fees which he readily able to give me and tell me times of operation. unfortunately i have been in person yet so there will be an edit but if it goes anything like over the phone im sure to have a nice and relaxing experience even though i am panicking about my pc and...
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