Competition Sound — Local services in Corpus Christi

CAN NOT express how dissatisfied I am with this place!!! Initially spent $3,600 buying 4 new component speakers, 2 10" subs, a 1000W Rockford marine amp, and a custom built box for my Jeep. Discussed where and how I wanted my equipment installed and set up my install appointment. Dropped my Jeep off the day before so as not to have any hold ups. Called at 4:30, before I left work, and they said that it was not ready but would be ready in about 30 minutes. Drove from Ingleside, approx. 35-40 minutes, and it was no where close to being ready!!! Entire dash was still out, amp had not been mounted, dash speakers were not installed. The install tech could not mount my base control knob where I wanted, so, with NO phn call, he took it upon his self to drill a hole in my dash and mount it so as to interfere with my a/c controls. Wanted my amp under my back seat hidden, install tech, once again with NO phn call, took it upon himself to mount it under my front seat in plain view when my doors are off. Did not get out of there until after 8:00 pm that evening. Less than 2 days later began having troubles with the amp, called and talked to Sam (I will give it to him, he is probably the ONLY good thing at this shop) and got scheduled to bring it in. Warrantied the amp and back on the road. Again, 2-3 days later, had problems with the amp, called Sam again. I made the decision to upgrade from the Rockford to a JL marine amp and install a LED light bar also, spending another $1,200 with them. Scheduled my install, dropped my Jeep off the day before once again. Went to pick it up the next afternoon, after they had it ALL DAY long, and it was not ready once again...after 9:00 pm before I got my Jeep back!!! Immediately noticed that my base control knob was not working, called Sam and he said that they would make it right. Unfortunately due to my scheduling with work and family events I couldn't take it back immediately (no big deal, that's on me). Call and talk to Jordan on 6/27/20 and he told me to bring it in on 6/28/20 at 10:00 am when they open. Drive from Rockport on my day off and get there by 9:30. 10:00 they open and I go in only to find out that Sam nor Jordan was working and....I WAS NOT ON THE SCHEDULE!!!! Started to complain (in a respectful tone- not yelling or cussing) and let them know what a nightmare this has been and that, for the $5,000 that I had spent with them, I expected it to be right! Not sure who the shorter gentleman with glasses is, manager/owner I don't know, but he informed me that he didn't care if I spent $5,000 or $20,000 he was not helping me. I can not say enough about how absolutely NEGATIVE this experience has been, would give negative 12 stars if that were possible. My system is STILL NOT working correctly for what...

This place is a hot steaming pile of garbage! I don't know if the positive reviews on here are bought and paid for or they are family and friends of the people that work at the store and are asked to leave good reviews, but my experience was nothing at all like theirs. I don't usually leave reviews either but after months of seeing my vehicle with missing interior panel hardware, I just felt so inclined to do so. The service was so horrible I don't recommend anyone go there unless you like to waste your time and money. I had them install an aftermarket double din DVD player and 20" screen that I had purchased through amazon because competition sound prices were just ridiculous. Put it this way, the price I paid on amazon for both, my DVD player and 20" screen I would have only gotten me an off-brand ugly looking 10" screen at their store without a DVD player or harness. They took an entire day on something they said would only take 4-5 hrs I was literally the first customer there and left about an hr after they closed the store for the day. As I was checking everything out when I got my vehicle back, I noticed right away pieces of my interior paneling missing along with the hardware that holds it in place. When I asked the guy about it he just shrugged his shoulders and said "I don't know". Then I checked to see if it worked properly by trying to play a brand new copy of a DVD I just bought and it only played on the radio deck and not on the screen. When I asked him about that he said he wasn't told to connect the screen and DVD player together, when I clearly told the other guy that I wanted it done which was why I bought their overpriced AV cable. Then they had the nerve to tell me I would have to come back tomorrow and pay them another $70/hr to run AV cable which they were supposed to do in the first place on top of already paying $800 to do a "4-5 hr" job that lasted all day. If you do decide to go their I hope your experience is not like mine just be warned that their prices are high and their service is...

DONT waste your time! Ive been a customer for about 20 yrs, i dont go that often because of the high pricing but this time money wast a issue n i just bought me a truck n wanted alot of work done 2 it n done right the first time...So first i take my car in 2 put all rockford fosgates (best) speakers hooked up with amp...well my factory car system b4 sounded a whole lot better than my 600 upgrade. I picked up my car n my door panel was barely hangin on. After arguing that it wasnt like that 4 they finally fixed it..my turn signals dont tick also ever since they messed with it...ok here is were the head ache begins...i took my new truck in for new stereo, amp sub install, led headlight, back up camera and tint..was suppose 2 b done in a day...well they call me next day 2 go pick up..so i pay 1500 take off n all my warning lights are on in dash, ac didnt work..owner didnt have much concern about my truck work not done right he that day he was more concern on buying some girl a drink next door at bar..so after waiting for him 2 buy drink so he could give me ride home..well i didnt get my truck back untill 2 weeks later and 2 shops later..they had 2 take 2 another electrical shop 2 figure out they shorted a main body computer...ok 2 weeks later they tell me its ready n that the only thing that still dosent work is my light 2 my 4 wheel drive button that they ordered it n will b in next day...i dont live in cc so i went bk a week later 2 pick up button well the owner forgot 2 pick it up..so they tell me there gona ship it 2 my house n its already been 2 months n no button... Owner dont care about how the work comes out from his business just cares about getrin ur money...thats why when u go in there 5 guys in the counter n prolly on 1 guy that knows what there doin in back workin on vehicles..im goin back 2 custom audio..affordable n...