Can't say enough good things about this shop. The staff were kind, courteous, and creative. I came in with a much-beloved necklace that had fallen apart. Because the piece was gold-plated, it could not be soldered together without causing further damage to the piece. I was deeply disappointed, as this necklace is so dear to my heart. But they came up with a very innovative solution that totally saved the day, and I wound up with two separate pieces - the original necklace - and a pendant out of the one piece I brought in. What's more, they didn't even charge me for the repair, insisting that it was a small thing to do. In addition, they were completely kind and welcoming throughout the entire interaction, despite the fact that I showed up for service just 15 minutes prior to closing. For their creativity, stellar customer service, and attention to detail, I would return here again and again for my jewelry repair needs. (And they had some beautiful pieces of jewelry for purchase, as well!) If I could give more than 5...
Read moreThe first time I went to Pharoah’s I was helping a friend buy an engagement ring. We went to multiple jewelers in the area but ended up going back and purchasing from Pharoah’s because they were the most knowledgeable, friendly, and fair. After hearing about my experience, my (now) fiancé decided to have my ring made there. He did a custom design and I couldn’t be more happy with it, especially knowing he went to such a reputable establishment! I went to Pharoah’s yet again when my fiancé finished flight school. I looked everywhere for “wings of gold” to gift him but couldn’t find them. I gave Pharoah’s a plastic pair and asked if they could make a mold and turn them into gold. The jeweler suggested supplementing my old gold to keep costs down and it was an amazing idea. I ended up getting each family member to donate a piece which was melted and molded to make the wings. I could not be more happy with every experience I had at Pharoah’s. They truly care about their customers and their work...
Read moreMy father spoke very highly of this shop. When he passed away, I ordered a pendant with his print from the funeral director only to be extremely disappointed at the poor quality I received. Remembering my father's praise for this place, I took the pendant in to be professionally polished and they did an amazing job, but it wasn't enough. The quality of the pendant was too poor and I had to take it in again (twice within one month). They suggested remaking the pendant in a higher quality metal and it came out perfect! Also, I only paid a small amount more than I paid for the original pendant. I had great customer service every time I went in and the jeweler did wonderful work! I am extremely thankful to them for helping me get a good quality keepsake that I know will last...
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