Optometrist was wonderful. The optician was condescending and rude when I told her that I wouldnāt be ordering glasses that day. She made a snarky comment about me going to Costco which I confirmed I intended to do. She persisted with making rude comments and wouldnāt leave it alone. Even after I told her that they had beautiful frames but that every time I got glasses there I ended up spending $1500 and my prescription had hardly changed so I wasnāt doing that, she continued to make backhanded comments and was rude. I have been coming to this office for more than 20 years and have never experienced this. I have purchased glasses from them many times. I will not be purchasing glasses from them again and it has crossed my mind to find another office altogether. Since I really like the eye doctor, I will likely continue to come here but the experience with the optician today was off putting enough that I will likely not purchase glasses here again - ever. Plenty of places to get glasses, including Costco, where you are treated with kindness even if you choose not to purchase from them. I wish I could review the optometrist and the optician separately. The optometrist would get a 5 and the...
Ā Ā Ā Read moreIt had been over 10 years since the last time I had gotten my eyes examined, thinking my eyes and vision were fine, Dr. Sevie was able to quickly identify an eye condition I had developed called Keratoconus. He took the time to explain the condition and different paths or ways to address it. After the first set of contacts came in it was a world of a difference but still had some discomfort. Dr. Sevie took the time to measure and order me contacts until the were the perfect fit. After multiple orders my final fitting was perfect. Like Cinderella. Thank you for being patient and investing the care and time in your craft Dr. Sevie. Your attention to detail, dedication to your patients and their care is what separates you from the pack. Thank you to the staff as well as your work is never overlooked. I realized the importance of my eye health, and would recommend anyone to...
Ā Ā Ā Read moreThis is the best Eye Doctor and office !! Everyone you interact with from start to finish is so friendly and helpful! Jamie at the front has been there forever, she is always willing to help and make you feel at home and goes the extra mile with helping you understand your benefits, treatments, etc Dr Wald is so thorough and explains everything she is doing it before during and after so youāre always in the know. She answers all your questions with patience and kindness and makes you feel like youāre the only patient there today. I highly recommend this office ti anyone looking for an Ophthalmologist!! Roland and Raven always help me try on glasses and fit contacts and never make you feel rushed. The whole Office is centered in excellent patient care. Ive been going here yearly for over 8 years and canāt imagine a better office where everyone works so well together...
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