Lane Bryant — Local services in Council Bluffs

I generally buy many clothes here, but one worker today was so rude, I doubt I’ll be back. I didn’t realize you had to wear a face mask and I even had a whole conversation with another employee and she didn’t say anything. Then I’m browsing and the other employee was like do you have a mask? I said I didn’t know I needed one and she nastily replied that it’s on the door and if I want to shop here I need one. Well I didn’t see it on the door, and what if people can’t read? She could have talked to me quietly instead of embarrassing me across the store. I set my stuff down and walked out. I’ll take my business and...

This store is my favorite Lane Bryant, I have lived in NE, NM, CA and IA and this is the best I have ever been to. The sales associates are sweet as honey and extremely knowledgeable in their field. If they didn't know, they found out. If they didn't have something, they tried to find it for you. They were honest in a polite way and helped me find a beautiful, perfect dress for my sister's wedding that made me appreciate my curves! I also found some cute leggings and bras while...

I entered the store, 2 associates chatting with each other & 1 texting. No one asked if I needed help. When cashing out, one walked over towards me, shoving a bite of food in her mouth, then ringing up items while chomping food. She asked if I wanted $20 off by signing up for a LBCard. I said ok. I said I didn't feel comfortable giving out my SS no. She very rudely said "then you don't get $20 off!" NO reason for the rudeness. There's no such thing as customer service...