Towers Of River Center — Local services in Covington

We have stayed here at the Embassy Suites; before. This pass weekend our visit, was not enjoyable. For 20 plus years, we have celebrated Christmas by doing a Mother/Daughter weekend at a hotel, in honor of our Mother, Grandmother; and Great Grandmother. Christmas was our Mother's favorite holiday. There was only 6 carts for a hotel with 260+ rooms. We missed the first night of Happy Hour; because no carts were available. Customer service was not up to par. Basically, they were not concerned. We booked 2 nights. It was very expensive (no discounts were available). We were told, because of a Wedding going on and people were there for the Bengals game; they were not doing discounts, because the Hotel was full???? Never heard of such an excuse.. I am a Hilton Honors Member, an AARP Member. Were we being punished because we weren't a part of these groups? Between the rooms and parking, we paid...

Great view of different bridges and a beautiful cityscape. But, I'm at a Hilton hotel.... See my reviews on this place... Sadly, I don't recommend the hotel at allllllllll! More than 12 serious issues, none of which were my fault, while I was refunded some money, it was incredibly ridiculous that this hotel can still function.... I'll add photos also under the "Embassy Suites by Hilton" in Covington, OH, so you can also see the status of the rooms with water damage, rusting faucets, peeling wallpaper, and lack of cleaning between guests. I probably wouldn't put that on the workers, I'm betting they have a lot to put up with are aren't supplied correctly to do their jobs...

Nice hotel, staff is really nice, and the view from my room was amazing. The salmon at the hotel's restaurant was so delicious. The room was nice and clean, but I spent more time in both Covington and Cincinnati. There is a little bus that can take you around the towns for $2 and it is easy to walk around to get to shops, restaurants,...