AutoZone Auto Parts — Local services in Crawfordsville

Who knew that a road trip with my dad would turn into an unexpected adventure featuring our car dramatically deciding to adopt a 'slow and steady wins the race' attitude on the highway? With our car crawling at a leisurely 30mph, we found ourselves inching our way towards AutoZone. Enter our hero, Dakota - not the state, but definitely as noteworthy.

Dakota, armed with his trusty ECU reader, quickly helped us diagnose our car with a classic case of 'cylinder four stage fright' (a.k.a. a misfire). He dove into action like a mechanic ninja, helping us procure everything we needed to swap out the spark plug for cylinder four. Despite our high hopes, this was more of an intermission than a finale. Then, Dakota, with the wisdom of a seasoned car whisperer, suggested we try changing the ignition coil. Voilà! Our car was back to its peppy self, running smoother than my dad's old vinyl records.

Big shoutout to Dakota at AutoZone! Without his expertise, we would have been as lost as a GPS with no satellites. Thanks to him, our road trip was back on track, with only a slight detour into the world of auto repair comedy. Dakota, you're the MVP of AutoZone...

Frustrating… I ordered part for a customers vehicle from Autozone on Saturday. I Was told it needed to be ordered and would be here Tuesday afternoon and I agreed. I then Went to autozone twice on Tuesday and was told the part hadn’t arrived and wasn’t sure why. I called on Wednesday morning and the part had still not arrived. The counter person then caled “Columbus Ohio and said they have it and would ship it so I could have it Friday at noon. I Called Friday and was informed it’s not there and order has been canceled for unknown reason in the system. This is a problem with Autozone not so much the Crawfordsville store but they are Autozone. I wasted 6 days of my customers time and only found out this information because I called the store. Very frustrating which is while my business will continue to use Napa. Unacceptable business practices...

Husband went for a rear passenger caliper. Got home took the car apart and realized they gave him a front passenger caliper. Put the car back together and drove back and exchanged it. Got home took it apart only to open the box and see a driver side rear caliper. Put it back together for the second time and drove back for the third (24 mon drive) and exchanged it yet again. New employee this time. Made her open the box and show us it was indeed the right one and she got it right finally. Then after going home and changing it out I had to drive back to receive the core fee. A very frustrating and time and money wasting experience to say the least. What should have been a quick and simple job became a 2 day nightmare. All could have been avoided with some diligence...