BELLA'S BEAUTY SUPPLY — Local services in Crystal

If you want to lose customers, keep the girl around with Jumbo Box Braids, working for you. She didn’t know anything about the merchandise when I asked for help twice BUT she knew how to follow me around the store because she thought I was going to steal. If I wanted to be treated like a shoplifter, I would’ve went to the stores owned by the people who don’t look like me. I drove by several beauty supply stores just to get to yours. Not because I had to but because I wanted to support someone who looked like me. You didn’t even have the item, I came in there looking for but I still bought something else just support you and I got followed around by your employee who knew nothing about the customer service. You have cameras that work excellent, there’s no need to make customers feel uncomfortable. Next time, I’m just going to drive somewhere closer to...

Bella is the rudest business owner I've had the displeasure of interacting with, she's rude, dismissive and unprofessional. The employee at the front door doesn't greet me or offer help. I pass Bella she doesn't greet me or offer help and remains on the phone the entire time. After searching the whole store for what I needed I found it and went up to pay with. Bella takes the idems still has not greeted me, said hello or even smiled at me rings me up and then tosses my bag on the table. I had made a vow to never spend a dime here based of a previous experience with Bella that was terrible but was desperate and the incident happened years ago. I gave her shop another chance and She showed me why I said I would never spend a...

I’ve been coming here for 4+ years and I must say, the business I’ve received has been phenomenal. Bella is sincerely the best. She’s Convenient, reliable, affordable and super helpful with all my beauty needs. She’s always busy, which is great, but she will offer the time you need to fulfill your every want and need. I highly recommend stopping by to pay her a visit. If it’s not the makeup, the lashes, or the hair you’re looking for, trust me, she’s stocked with great long lasting quality accessories/products. I will never shop anywhere else!...