Good customer experience. The associate was very friendly and helpful in answering all our questions. Left to keep shopping around at other couches.
Came back purchase and the buying experience was also good. We applied for the 0% financing and that process was a little slow but went ok.
Once in the back to sign all paperwork and was reviewing all line items. Noticed a line item for insurance of $137 on a $950 couch? So I asked what this was for and was informed in case house burnt down they could get their money. Don't blame them. However, this was never disclosed by the sales associate.
Just FYI, if you have homeowners insurance you can get around this fee by showing them last page of decree and all is good.
Still waiting on couch to be delivered next Friday. I will update this post once I...
Read moreI was nervous about buying a new mattress for myself (this is my first Big Purchase, it was a moving out present to myself). I came to check out the beds here and felt immediately comforted. Cheyenne helped me choose and she and Lisa and Lindsay (so sorry if I misspelled/forgot any names!!) answered all my questions. They were kind/down to earth and patient and just awesome!! They gave me what I feel was a really good deal for what I got (mother's day) and even helped with delivery when the original plan fell through. I'll definitely come back here when I'm ready to upgrade my living...
Read moreVery friendly staff and a great selection of everything from tables to beds, mattresses, kitchen appliances and home decor. Have a nice financing option. Only reason I cannot give it five stars is that there was a lack of knowledge/information on how the mechanisms for the tables with removable leaves worked and their manufacturer sources apparently does not provide them with much info on materials used. They will know if something is all hardwood versus particleboard but not necessarily what type of wood. Still, overall a very pleasant...
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