Boost Mobile — Local services in Dallas

The staff was nice doing his part on replacing upgrading my sim card because thats what the boost message said I had to do, so he called boost customer service and told them that the sim card did not activate the customer service told him that it would take 48-72 hours for them to fix the problem. With that being said I use my phone to clock in and out for my job, I'm hoping its solved before work Monday in which I'm scheduled. I have no way, except for my wifi at home to use my phone but at work there's no wifi. This is disappointing. I have been a loyal customer I mer with boost for years now and never had any problems until now. This rating is for the...

I went in to get my cousin a new phone because she is in the hospital and the two ladies was doing everything while the male just standing there complaining he was off the clock and still there helping the lady with red hair and when he passed by leaving out the door he smelled like a beer factory and a marijuana factory I asked the lady for her supervisors phone number or her lead manager at the store and she said he was I don’t think he should be a lead she was more helpful than he was. She gave me her manager email because her manager only has a personal cell I will be emailing her or the owner if I can find out who...

I recently visited Boost Mobile, and I was assisted by Francisco. He was incredibly friendly, informative, and professional throughout the entire experience. Despite the store getting busy with a sudden rush, Francisco maintained his composure and professionalism, ensuring every customer received the attention they needed. His ability to handle multiple customers while staying polite and helpful truly stood out. Francisco is a fantastic representative of Boost Mobile, and I highly recommend seeking his assistance for excellent service. Keep up the great...