Mallko Nepali & Indian Store — Local services in Dallas

First impression- Very rude customer service. We were on our way from OK to HTX and since we were passing from Lewisville, thought of stopping by this nepali store. We were very excited to buy some products from fully nepali owned store with nepali products only. But what we found out was very rude customer service and highly over priced products. First, there were no price tag and we picked up few random bottles of achar(Pickles) and while we were checking out, CS lady got offended that I was referring her as baini (sister). How would I know her age as we all wear mask these days unless she showcase her DOB. But, thats how we nepali generally address each other respectfully- didi (elder sister)/baini (younger sister) correct? And when I asked her why price sounds bit costly, she said thats because they have to consider shipping and all. But, Shouldn't it be less for someone who visit their store? I decided to return few products and asked her it would be nice if you have price tags , so that we don't get surprises at the counter. But again, she mentioned that its online store and price fluctuates, hence no price tags. So, I guess this store is only intended to serve online customers. I made a mistake by taking a detour to visit this store and wasting my valuable time. I am not going there next time nor recommend anyone. Save yourself from rude , arrogant customer service and highly priced products..The only reason I am giving one star is I can't give anything less...

Would love to give 0 star if it was possible . Ordered some noodles and tea leaves. Noodles were about to expire about 15/20 days were remaining while the tea leaves were past the expiry for 5/6 months already . Contacted them at tiktok they said to contact them at insta. After telling them the issue at insta the only response I got was sorry about this . After that they stopped responding no matter how many time I dm them . The situation was way too poorly handled . Not ordering from here again . Would recommend you guys to look for alternatives rather than here . Even if you do check the expiry date...

Mallko Nepali & Indian Store is a great spot for anyone looking for authentic South Asian groceries and products. They carry a wide variety of Nepali and Indian spices, snacks, lentils, frozen foods, and even hard-to-find items like gundruk, momo wrappers, and pickles. The store is clean and well-organized, making it easy to find what you need. The staff are friendly and helpful, often offering suggestions or helping locate specific items. Prices are reasonable and the quality of the products is generally very good. If you’re craving a taste of home or exploring new cuisines, Mallko is definitely...