PRO Threading & Beauty (Threading, Facial, Waxing, Eyelashes, Lash Lift, Brow Lamination & Beauty Supply ) — Local services in Dallas

Service very poor I wish there was zero star option. Saturday I got my Lashes done and the tech said they would last 2 weeks. Well they started falling off after about 5 hours. By Sunday morning I had only a few on my right eye. I drove by Sunday Morning and they were not open yet I had obligations for events to attend on Sunday and work on Monday. On Tuesday I called to talk to the owner and he told me he could not do anything because I called on Tuesday 4 days after my service was provided to let him know. In actuality the lashes only lasted a few hours and I am totally disappointed and dissatisfied with the services and experience. Please don't go here a total...

One thing that honestly is most important to me is customer service. Because of the simple fact that I work in that feild and give my all to my customers. When your store says you don't close till 6 and some ones shows up at 5:40 for simply eyebrows and you have a customer that your clearly almost done with but tell me your closed... Yet the door is open....that promotes laziness and oviously shows you don't care about your over all reputation especially when the last time I came I dealt with this specific girl and tipped her 20 dollars.... Show your customers better...

I would give this place zero stars if possible. I went there to get my eyebrows done, and the customer service was really bad, they need to start showing some respect for their customers. I kindly asked one of the ladies to only clean my eyebrows and give it the shape I showed her. When she finished, one of my eyebrows was literally a line with no shape at all. Everyone, even her noticed the terrible job. I had to pay anyway even if I wasn’t satisfied with the results. I don’t recommend this place, I would never go back to that...