SPARK! Dallas — Local services in Dallas

It's a cool concept and it was fun for about 20 minutes while he explored all of the different parts of the playground. I took my 8 year old and we only ended up staying about 45 minutes, most of that time included me and him by ourselves glueing qtips onto a piece of paper to make a skeleton. It was a Sunday afternoon but we were the only ones there (I can imagine why) so my kid got bored really quickly. Adults pay the same price as kids, which makes no sense if they aren't participating in any. Especially if the adult is disabled and couldn't participate even if they had wanted to. I got discounted tickets for having WIC and paid $15 total for two adults and one kid. That seems an okay price for the experience, maybe. $15 a person would have made the experience a total scam. I get it's a non profit but it's not worth the...

Update: I called & emailed the address in the below response, got no response.

Original Post:

I usually don’t post reviews, but I felt like I needed to on this so another family doesn’t waste their time & money here. We spent literally $98 to enter this place as a family of 4 with two children on a Saturday at 2pm. There was no one in there. No music. Just a loud AC & a bucket dripping water in it. Playground is big & nice but the staff was not there to help with any children activities. Just a person at the front collecting non refundable admission. I wish they allowed us to go in & see how it is before we spent close to $100 for entry. Maybe it’s a good spot for school field trips but charging $25 for entry per person for an empty playground...

I went to Spark in February with a large group and we made glass crafts that were supposed to be "cooked" that evening. We were informed that step couldn't be done that evening as planned and we would have our creations mailed to us. In early May I contacted the organization that hosted the outing to Spark inquiring about my glass pendant. I was informed that, when they finally received the crafts, many of them were broken and most of them were not labeled with our names (we were instructed to put our names on our work), so there was no way to get our pieces returned to us. This place was A LOT of fun and very interesting and colorful inside, but I'm super disappointed in the follow through and the fact that we all have nothing to show for our work...