I have been a customer of Susan Saffron Jewelry for over 20 years and I would HIGHLY recommend consulting with them for any of your jewelry needs. They have made me many custom pieces over the years, even repurposing jewelry I no longer wore into something fresh and new. Their customer service is by far the best in Dallas! They get to know you and are always welcoming and friendly! They have very fair pricing and some of the best jewelers around! They can fix anything and also create anything you can imagine! I trust them implicitly and recommend them without hesitation! The boutique is beautiful and they carry so many beautiful jewelry lines! The selection is always impressive, the perfect place to send my husband for gift ideas! Susan and her amazing staff are top-notch! Ashley especially deserves a shout out... thank you for always helping me create beautiful and sentimental pieces! I would give more than 5 stars if I could! Thank you for being the...
Read moreThe store is lovely, and the eponymous Susan Saffron was always there to greet us; she clearly cares about her clients!
Emily, our consultant, was an absolute delight to work with and helped liaise between us and the jeweler, Chris, who was always available to explain the different metals, stones, and design elements to us. They were both so responsive, attentive, and personable from start to finish. We were very happy not to feel judged in our decisions, but to still be informed of our options.
We are both thrilled with the finished product, we enjoyed the design process, and we will absolutely return to Susan Saffron Jewelry, Emily, and Chris for all of our future jewelry needs. I highly recommend this store and its staff to anyone looking to design or purchase the...
Read moreI was looking for a sapphire engagement ring and shopped all around Dallas. Susan Saffron jewelry was by far the most welcoming of any place I went. They took time to get to know me and what I really wanted and helped me create the perfect ring within my budget. Emily was my primary point of contact and was incredibly pleasant to work with, even if she wasn’t able to answer all of my questions right away, she was very prompt in getting me detailed answers. Most other places I went to simply told me they couldn’t help me when they found out my budget, $4-6k, but I really felt like I would be able to get the perfect ring here right...
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