The Avenues of Park Forest has been a God-send for my 93-year-old mother and my family for several years. She has multiple health issues, including diabetes and advanced macular degeneration, and I credit the excellent nursing and care staff for her continued physical and emotional well-being. The facility is attractive (recently remodeled) and clean, with good food and on-going activities and events for the residents. I appreciate the thoughtful communication from the management, especially the daily emails summarizing my mother’s participation in activities - complete with photos!
However, what really makes this place a blessing is the staff. Because it is smaller than some of the huge, sprawling facilities in the area, the staff and residents know each other well. I am frequently impressed with the patience, kindness and caring demonstrated by the nurses, aides and administrative staff. I feel like my mom has a second family at the Avenues and I am grateful for the peace of mind this gives me in providing the best care I can...
Read moreLove the staff but dining experience is the worst I've ever had. The food is terrible & getting worse every day. We pay good money to live here but are fed food I wouldn't feed to my animals. Everything is very greasy the vegetables are cook ed d until they fall apart. Fed same things over & over. You say anything & they say you have alternates. Sandwiches. A perso can't live on sandwiches. Cook so much fish that everyone has taken to eating the sandwiches. Not a heart healthy diet & 80% of us have some sort of heart problem. The only thing that keeps us here is we love our apt. We've been going out for something to eat which really makes food seem even worse here. By the time you pick out all the rotten lettuce you...
Read morei lived here from February till mid May. it was a bad experience due to how bad the management was: in that time my billing invoices were wrong and had to be corrected, every month. i did not receive the services i was paying for ie showers. this was because the services manager , when problems were brought to her attention, corrective actions werent made . they 8 cases of virsus before I left.
Most of the aides did a good job, because they were conscientious, not...
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