I was really disappointed with the quality of the furnitures given the price. We ordered 3 items and none of them came to us without an issue. Dinning set wasn’t polished and had so much splinters. We fixed it and didn’t complain. Swivel chairs came with scratches, we didn’t complain. A chest full of scratches and chipped areas- not happy but ok with it. However, I find that one of the cabinets is off because the screw wasn’t drilled in, and then found further that it’s been drilled on multiple times and that it’s not fixable- that’s why the screw was unstable. Then we find styrofoam like materials within the wood, while we drilled out the screws? The wood is suppose to be mahogany. Overall, nice and friendly staff, and are very communicative. However, the warehouse needs to do better....
Read moreWe are in the market for a new couch. My daughter (8 years old) and I went to San Francisco Furniture Outlet after reading all the good reviews online. The store wasn’t busy on a late Sunday afternoon. We were trying out some power reclining couches. A sales person (Asian lady with black hair) came out of nowhere and started accusing my daughter of breaking the recliner when all she was doing is kneeling on the couch and touching the headrest. We have been to a couple of furniture stores to try out couches and this has never happened. My daughter wasn’t misbehaving. After I explained that she was just trying out the couch and that she wasn’t pushing the headrest the sales person still kept accusing her of potentially breaking the couch. We left the store immediately after being poorly treated. They just lost our business. I would not recommend the store to anyone if they have unprofessional and rude sales...
Read moreThere's a great bunch of mcm furniture scattered about this large open store. Dense sets of chairs, tables, beds and more make this a stop which will almost certainly have something for everyone. Friendly staff available to help you find whatever...
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