Security Zone Inc — Local services in Danville

We had been a customer for several years, parts of our system stopped working. Left numerous messages on office line and cell phones. Took a month for someone to call us back. Finally got a technician to come out and look at the system. Technician said the equipment was old and no one knew how to work on it. We asked for quotes on upgrading system. Promised to get them to us. Radio silence. Continued to leave multiple messages a week...nothing. It was coming time for my annual bill. I told them not to send me a bill until someone could return our calls. Still nothing...no time to call us back but they sure did send us a bill!! We canceled our service. It's a shame when you try to support...

This company is very unorganized on running a business. I have visited the location many times and the owner is never there. Hard to run and manage a business when you the owner is never around. Company has had maybe a hand full of great technicians, but they leave to poor management. If you call the lady that answers the phone is very unprofessional. She speaks to people unprofessional and with sarcastic attitude. All I got to say is a very poor...

My compliments are specifically for Security Zone's office manager, who could not possibly have been more accommodating to my service request. She was very friendly, courteous, professional, and just plain nice to...