
After being a member here for 4 years I finally had to end my contract and move on to another gym. Don't get me wrong, I enjoyed my time here and the facilities and some of the staff are great and the equipment and pools etc are well maintained and updated consistently. What was not appreciated especially for a member as long as I have been one, was the fact this place increases its dues for members without telling you they are doing it. Over the course of 4 years my dues went up an average of $20 per year and the last increase was almost $30. According to the membership department, this is hidden language in your contract that they can freely increase dues whenever they want. Besides the fact you pay what amounts to a car payment for a Family Membership and then on top of that to even get in 3 car payments plus annual dues. Then if you want to add swimming lessons for the kids or any specialty classes there are more fees on top of this. If you want to join their "Summer Club", try adding on another $2000 for the summer which is outrageous. After all of the money I shelled out and the actual use I got out of this place, it is in the end not worth the money for...
Read moreDHAC is a place dreams come true physically. I have been a member since the 1980's, and the owner's have worked tirelessly to improve on what has already been provide to their clients. The exercise room notably has the latest equipment and weights, and also includes a caring staff that is trained to assisti in weight loss, cardio, and strengthening training as well. I have utilized the in house salon for several social occasions that I was attending to look my vey best. After a fracture and ligament. damage, my Primary Care doctor, prescribed physical therapy in the adult pool for several months. This therapy was highly effective and I made a full recovery. There are oher clubs in the vicinity that offer.as much as DHAC but I didn't feel the tenderness and care that I have received at my own club of 40 plus years. I encourage you to come and share with me in this wonderful ...
Read moreI’ve been in contact about getting a tennis racquet restrung at their Tennis Shop. First of all, Tristan at the front desk is incredibly helpful and went above and beyond communicating questions I have with the employees at the Tennis Shop. He actually was there when I called back the next day to ask about the recommended gauge/tension and he not only remembered me but he also took initiative and asked if he could go over and ask the employee in the Tennis Shop . He even thought to ask the Tennis Director about racquet gauge since I wasn’t sure what I was looking for. Above and beyond customer service from Tristan. Thank you, Tristan!! In the Tennis Shop Arjoon was incredibly patient, friendly, and flexible. Thank you, Arjoon!! Impressive customer service for a...
Read more