Beachcomber — Local services in Deerfield Beach

I would like to say: we, as human beings, inherently know the difference between right and wrong at the age of 5. The arrogance of a retail establishment saying to one of it's valued customers - tough luck that you purchased a faulty product in our store. It says plain as day on my cash receipt "No returns/exchanges without receipt". Yet, when I tried to return a pair of sandals that fell apart only 2 days after purchasing WITH THE RECEIPT, I was told by the manager, Marlene, "I received one exchange as a FAVOR". I was also told that it was not the store's problem that my sandals broke, and that they would not be able to reconcile with the supplier to get THEIR money back. Honestly, being told the store policy is NO RETURNS, when it plainly says on the receipt "No returns/exchanges without receipt" is just bad business. Perhaps you should include the language "unless it is a faulty product-then NO RETURNS!" Yes, this was my second purchase of same sandals in 9 days. Both fell apart at the strap. Telling someone they can't have their money back after also acknowledging you couldn't get YOUR money back from supplier, could be considered bad business practices. I will also be reaching out to any and all consumer advocacy groups, and any and all sites taking reviews of businesses to let them know of your deceptive business practices. I have been nice and have not put up a huge fuss with you about this. (Honestly, the cost was only $27.81). But yet I somehow feel like you stole from me. It is NOT my fault either that the sandals broke. You really need to get a better distributor for your products. I'm sure I'm not the first person to have an issue, and most certainly won't be the last. Lastly, I have shopped in your cute store for over 30 years. I have purchased 2 other pairs of same sandals that lasted for years. I will never be shopping there again, as you are obviously under new management "Zat Enterprises, Inc." and exhibit consumer-biased business practices.

P.S. This is actually not really directed toward you Marlene, or any other employee there, as I realize you are just doing your job. This is directed at the company management who makes up the store...

went to visit our son to Deerfield Florida and decided to come in this store and get some souvenirs for our family in Indiana. We thought it was going to be a peaceful experience since at the entrance, it has a big sign saying: 'COME IN AND ENJOY SHOPPING WITHOUT PRESSURE" well, that was a lie, as soon as we stepped in the store, an old lady came to meet us letting us know that she'll make sure we find what we were looking for, we could not pick up a shirt from the shelf with out constantly being interrupted by this lady asking us if we had found what we are looking for and what size we needed, then another employee, approached us from another corner telling us that they have more shirts on the back, we could not walk by the check out register without one of these ladies telling us "if you are ready to check out, it's over here" we weren’t done with our shopping but with all this annoying pressure, we just decided to go head and pay for the three shirts we had in our hands and go to a different store to finish with our shopping. so please, don’t take their...

Hey...

My brother-in-law came down with my husband to Seward. My father-in-law is from Tennessee. He was looking for souvenirs. It came across beachcombers souvenirs shop. The lady and man in the shop was very helpful very nice. My father-in-law found a light up thing in that goes in the window and he loved it. When you got back to my house he realized he needed more I called up and talk to the owners and asked if they could help me. They were very willing to help.i described what i needed and they said they would call me back. They did. Helped get the souvenirs out to me . Excatly what we wanted. What amazing people and shoo this is. Thank you for all the help. Please look thrm up and see what they have. Go see them. It will be worth...