Powder Keg Harley-Davidson — Local services in Deerfield Township

Backstory: I live in central Iowa and came to Bellbrook to visit family from May 30-June 4, 2021. I ride a 2014 Street Glide with a 3 inch Memphis shade windshield, and the trip was 562 miles. This was my first long ride with the 3-inch shield, and it was brutal. After 8-9hrs in the saddle, I was so exhausted from all the wind noise and wind pushing my helmet around.

Once I got to Bellbrook, I knew I had to find a solution for going back home. I did not want to ride another 560 miles with that low windshield ( I'm am 6'1"). So I went online, and low and behold, every Harley Dealer close to me was closed on Memorial day except for Powder Keg, which is approximately 25 miles from where I was staying.

I learned that they were a Klock Werks dealer, so I called them. I gave my year and model and was told they had one in stock and that I can come and demo them. When I arrived at Powder Keg, I thought it was a very nice-looking dealership. I went to the parts center and talked to Asher. Asher was accommodating and installed the demo 6.5 Klock Werks windshield. I verified they had one in stock, and Asher did; it was a 6.5 in black. I asked if they would hold it for me since it was the only one they had in stock, and more than likely, I would go with it. Asher told me they would.

I demoed the 6.5 for half the day, and what a big difference. To do my due diligence, I also demoed the 8.5, which Asher installed for me. I rode with it and couldn't tell that much if ant difference between the 6.5 and 8.5; that coupled with the fact they didn't have the 8.5 in stock, I went with the 6.5.

Asher Grabbed the 6.5 and went to put it on my bike. Asher was having difficulty installing this windshield, and come to find out, the windshield Ash looked up was for up to 2013, and 2014 to current took a different model number, and of course, they didn't have the one I needed in stock. Although bummed I'm an understanding person, and everyone makes mistakes, I was not mad it happens.

This was when Nick Bohorfoush took over. Since they didn't have what I wanted in stock, I asked about the Harley wind splitter. This was over a week out. I asked how creative we would get and or can I order what I need and have it next day aired out to the dealership. Nick talked to the sales manager, and basically, the best they could do was order it, and he was confident it would be here by Wednesday or Thursday; I leave on Friday. I stated if it doesn't arrive by then, it does me no good, that I didn't want to ride all that way back home with my 3-inch windshield. I will preference that this is my fault. I am the one who wanted style with the 3inch over comfort.

Longer story short, Nick and another gentleman put their heads together, and I walked out with a 6.5 dark smoked Klock Werks windshield that This blew me away that Nick would work so hard in finding a solution. Nick didn't owe me anything and had no incentive to find a solution. I am an out-of-stated who, other than when I visit, won't be a frequent customer. On top of leaving with what I wanted, Nick gave me a 10% discount for being a Law Enforcement Officer. I am incredibly appreciative and grateful for the kindness and dedication the employees of Powder Keg Harley Davison showed me. The Riders of Mason, Ohio, and surrounding communities are fortunate to have such a fantastic dealer to work with. Such a great experience. I ended up buying $130 worth of Powder Keg shirts for myself and my family. Companies should reward employees who go above and beyond because without employees like Nick that create strong customer relationships; you don't have a successful business. Again thank you to Nick and the other parts team members of Powder Keg Harley for all...

I've been riding Harleys for a few years now, and I visit tons of dealerships because I truly enjoy building a roadmap collection of poker chips, as well as meeting the people that support the Harley-Davidson brand.

The level of service and attention from the Powder Keg H-D staff really was top notch.

I did quite a bit of research since the Pan-America was first release and I finally decided I wanted to go look at purchasing one. When it did finally come time to purchase, Jeff, Lexi, and Lee were all very respectful and fantastic to work with.

Upon filling out the trade information request, Lexi reached out very promptly which was appreciated.

We stopped in on Monday 8/16 towards the end of the day to test ride the Pan America and value the trade.

Unfortunately, our initial test-ride attempt got rained out as we waited until the dealerships closing time. However, Lexi and Jeff were gracious enough to hang out with us and talk over other aspects of the purchase and Jeff shared some very cool riding stories as well.

This being my 3rd H-D purchase, I was already familiar with most of the H-D add on services and packages, but Jeff really took his time to go over everything from the Harley packages, as well as the other financing options outside of HDFS. I sincerely appreciate his level of customer service and respect.

Jeff and the Powder Keg H-D team absolutely met my trade expectation that I was looking for, no questions asked. I didn't have to haggle or ask for more, and that speaks a ton about how your dealer does business.

I was actually going to purchase the bike that night, but Jeff insisted he would hold the bike, as he absolutely wanted us to test ride it before purchasing to ensure I would not later regret my decision. Again, I sincerely appreciate that level of service, because I know plenty of other dealers that will sell you anything, without truly verifying you like and enjoy what you are purchasing..

The test ride the next morning was fantastic and forgive me, but I forgot the gentleman's name who took us out, but he took us on a great route behind King's Island that had some winding roads where I really got to get a good feel for the bike.

Lexi and Lee in Finance took the time to re-explain everything the next morning and got us out the door in the time-frame that we had to meet, which was fantastic.

I can't say enough about how good the customer service and purchase experience was here.

I have had a chance to put a few hundred miles on the Pan America Special, and I absolutely love it!

Please give Lexi, Lee, and Jeff a big thank you and a well-deserved pat on the back from me! We will certainly be back when it comes time to purchase...

If you're in pursuit of an electrifying blend of American freedom, roaring engines, and undeniable sex appeal, look no further than Powder Keg Harley! My recent encounter at this iconic dealership, guided by the legendary Kory Socha, was nothing short of breathtaking. From start to finish, every moment was infused with the essence of bald eagles soaring high and the thunderous symphony of Harley exhausts.

From the very moment I stepped foot onto the dealership floor, I was enveloped in an atmosphere pulsating with excitement. The gleaming array of Harley Davidson motorcycles stood proudly, each one a testament to the unparalleled craftsmanship and heritage of the brand. But it wasn't just the bikes that caught my eye; it was the palpable energy exuding from every corner, igniting a fire within me that I never knew existed.

Enter Kory Socha, the epitome of Harley Davidson's allure. With a demeanor as cool as the chrome on a Harley tank and a smile that could melt even the most hardened hearts, Kory was more than just a salesperson; he was a purveyor of dreams. His knowledge of the Harley lineup was encyclopedic, effortlessly guiding me through the sea of options until we found the perfect match – a sleek, powerful beast that seemed to whisper promises of adventure with every rev of its engine.

But it wasn't just about the bikes; it was about the experience. As we embarked on a test ride, the world melted away, replaced by the exhilarating sensation of freedom on two wheels. The roar of the engine beneath me felt like a symphony of liberation, echoing the spirit of the open road and the untamed spirit of the American dream.

And let's talk about the ambiance – if patriotism had a sound, it would be the thunderous rumble of a Harley exhaust. The dealership itself was a shrine to American ingenuity, adorned with flags waving proudly in the wind and a soundtrack of classic rock anthems that seemed to follow me wherever I went. It was an experience that awakened something primal within me, a reminder of the raw power and unbridled passion that defines the Harley Davidson lifestyle.

In the end, it wasn't just a purchase; it was a declaration of independence, a statement of rebellion against the ordinary. Thanks to Kory Socha and the team at Powder Keg Harley, I'm not just a rider – I'm a part of a legacy, a brotherhood forged by steel and fueled by adrenaline. So if you're ready to unleash your inner rebel and embrace the freedom of the open road, do yourself a favor and head down to Powder Keg Harley. Your destiny awaits, wrapped in chrome and roaring with the spirit...