Eden Massage — Local services in Delray Beach

I was treating my dad out for Father's Day (his very first massage at 70 years old). I walked into this massage spa and:

Wasn't greeted at all, not even a smile. Instead, the woman immediately held her hand out for the payment we discussed over the phone. I was confused about this payment process, as other spas charge at the end so that we could pay and tip all at once. Despite this, I paid upfront to find out afterwards that there was an extra credit card fee of $3. Moments after, another (older, more courteous) woman came out and greeted us.

We walked down the halls, only to be led to an EXTREMELY dirty room. There were dead bugs in the corners, strands of hair everywhere, a few splatters on the wall, a dirty pillow without a pillowcase with spots on the bench, and a towel folded on the bed. The hand towel that acted as a face cover had hair strands on it, so I kindly switched it out myself. I was afraid to take off my shoes because of the filth and refused to walk on that nasty floor barefoot.

When I peeked my head out to ask for a blanket to cover myself, the rude woman who was doing my dad's massage was EATING in the back kitchen instead of starting on my dad, who was ready. She replied to me that the towel is used as a blanket. It was not even a spa sized towel and I wasn't prepared to be so exposed. I also noticed that neither one of the ladies washed their hands before our massages.

Shortly into my dad's massage (next door), I heard the rude masseuse walking in and out to greet walk-ins since there was no one to handle reception. I expressed to my masseuse that this wasn't fair and that my father deserved his continuous full hour. She relayed my concern to the rude woman, who responded that she would "do her best." I had to stop my massage (throw on my dress because there was no proper covering) to walk in myself and ask her to give my dad his full hour that I paid for (which I'm unsure if she did).

My massage was so-so. She never asked what pressure I wanted, only massaged one of my hands, and not my feet despite me booking a full-body service. She also talked alot and asked me twice about how much money I make per client, which was quite uncomfortable.

At the end, when I asked how to tip, I was told by the rude woman to "just scratch out the amount on the original receipt and change it", which didn't sit well with me. She then suggested cash, which I didn't have. Finally, she offered to do a separate credit card charge for my tip and did. She ended up adding on an extra $3 fee despite me already paying this fee when I first walked in.

I've been to multiple massage spas and NEVER have I experienced such indecency and unprofessionalism. And to think this was my dad's first experience on...

I called last minute and they were able to fit me in for a couples massage. My boyfriend has a lot of pain and stress in his body and he left feeling amazing and completely recovered. I think the papers we wrote on were mixed up and we ended up getting worked on different parts of our body than we requested but overall it was great. We can’t wait to come back and focus more on our other...

The massage was descent nice and quiet. Went to go specifically for my feet because of a lot of training. Everything was fine until paying. It was $50 so paid a $10 tip. Lady keeps me locked in and says to pay her more. I’m like GTFO out of here lol. I’m sorry but I think 20% is sufficient enough to tip for any service. Completely turned off by their company policies to pester customers...