I have brought phones to Smart Zone for years, but never laptops. Last week I had a perfect storm of some problem from hell for my primary laptop where my entire business is based, and even my backup. I tried to stay close by the house, as I thought I had a basic problem, spent 3 labor hours with a Boca company, and kept having blue screens. Very difficult communicating with tech person there, I reached out to Smart Zone - no drama, just let us look at it, and overnight I had a complete (I hope) solution - typing from my baby now - plus they are ordering my new battery for my backup. Very friendly atmosphere, every time I go, and owner, techs and customers always interacting in a pleasant, knowledgeable fashion. 2-3 others being helped, and if its a quick user error fix, prepare to be surprised. Best rates, best service and note to self - ALWAYS DRIVE the extra couple miles to East Delray. Don't call, just drop in. Thanks gents!!!!
UPDATE 6/21/2018 - My backup Asus Ultrabook somehow blew its battery - not something anyone stocks - Considered ordering from Amazon - but checked with Smart Zone - they ordered and then I got to watch an internal battery install I never could have done myself - all for less than the price of a battery I could have found online. While I was in there, the managers beat price on some kid's iPhone repair - saving him from buying another phone - the only reason the crew here is busy is because no one else is offering services, price or quality. Again, just drop in, leave your device, and pick it up - not like these fly by night alternatives, chains, or scam artists in half the strip...
Read moreI had my screen replaced good price and very fast and nice tech. However 3 days later the screen wasn't working. I took it to my carrier since I had insurance and they said it was the defective screen. I called the smart zone and they told me they would have to send it out and would take a few days to see what was wrong but I would have to pay again. I had insurance on phone through my carrier so instead just had them trouble shoot the phone. Long story short I'm out 83$ And I have to pay a copay for my phone to be fixed anyways. I wish they would refund me but I'm sure they won't. Pay the extra 30$ to get screen repaired by apple at least they have a warranty on their screen. Already paid 183 out of pocket. Not the best experience...
Read moreAfter shopping around prices to get my phone fixed, this place was the lowest in price and even offered to add a FREE screen protector when they completed the job. I went there today 10/28, was assisted by Pola (forgive me for messing up the spelling of your name) and my phone was fixed in less than 5 minutes!!! It was also a plus that the people working there were super cool and welcoming. They also buy phones, for those looking to make a few extra bucks! Based on what I witnessed today they have a loyal customer in me and the people i plan on...
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