There's a woman named Megan who has gone above and beyond every time I call or come in to help a middle aged man like me to clearly understand something before I leave or hang up. She's knowledgeable and patient and is able to break it down to the elementary explanation that I need. She points me to the accessories I need, but doesn't become pushy and tries to upsell me. There's another gentleman named Alan, I probably misspelled their names, but he was also helpful when I looked into a new phone, also very knowledgeable and able to break it down to an elementary level, but very assertively tried to sell me the most popular phone which is clearly more than I need. Great place,...
Read moreIf you want an iPhone, don’t go here. I went on a Monday morning, they stated that they didn’t have any but they would order one and it would be there Tuesday or Wednesday and they would call me. I called Wednesday and they said maybe they would have one that afternoon or Thursday. Friday night I get a call saying that they have an iPhone XR when they were supposed to order me an iPhone X. I took matters into my own hands and ordered an iPhone X online with Boost Friday night, and it arrived before noon Monday morning. If I would’ve known I was going to wait a week and not get a phone, I would have ordered online in the first...
Read moreWhat could have been a very stressful day was made a really great experience. We bought a phone at Best Buy...they told us they could not get it to link up to Boost. We brought it over to Boost... ZEEK was great from the moment we walked into the store!. He had to do an update on the phone since it was a pre-owned phone. It still didn't work... we took it back to Best Buy and got a refund and came right back to your Boost Store and Zeek sold us a new iPhone, a case and a charger block. He set it all up for us. Best phone buying experience ever. We went home very happy Boost...
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