Claire's — Local services in Deptford Township

My children and I went into this store and we are torn with how to grade this experience because of how we left feeling. I want to be very clear that the attendant who seemed like the store manager was helpful.

However, I felt like we were given extra attention not because I was there to shop but that my children and I could be potential bad actors. It felt terrible and I was sad on my inside especially when my 14 year old said mom I feel terrible going into my bad in a store because of who I am not. It was never said but the behaviors and where these women were positioned , how they were looking at us made me feel very uncomfortable.

There is a delicate balance of giving great service and deterring bad actors from your store. If one lead with the intention of truly being helpful and caring for all people regardless of who they are, this genuine care will drive away bad actors and leave other good shoppers feeling welcomed and appreciated for choosing your store versus another brand!

Good luck with creating that beautiful balance. I know it can be done. My children loves your brand and yes the concept is...

I was in Claire's about 2-3 weeks ago with my 8 year old daughter to get her ears pierced. My daughter got very scared & decided that she was not getting her ears pierced. It was very frustrating b/c we went back & forth for about 45 minutes. In the middle of the frustration & crying the girl who is piercing says to my daughter "well honey you should just get them pierced because your mommy has to pay for the earrings now that I opened them" I was like "WHAT? Those earrings cost $60!" And the girl says "Yeah I know I hate the policy too, but it is our policy" So here is the thing if it is a policy then it should be told to the parent or person that they will be paying for the earrings once they come out of the package. I paid the $60 but I will NEVER go back to that store even for a...

I Took my daughter to get her ears pierced for the first time and they took such great care to make sure they did everything correctly sanitized and cleaned after each person I appreciate you so much , I was very pleased with her asking me if everything was how I wanted every step of the way also loved her professional but hip friendly fresh vibe , only remembered she loved hello kitty, my mother other children one of their friends and my niece also decided to get their ears pierced as well (another beautiful lady helped them she was so gentle)since it was such a great experience thanks so much ladies at the Deptford...