It was an Amazing experience, store and staff! I took my autistic son here for his birthday, to pick out a gift he wanted. He is all about sports, talking and watching them. He picked out the tshirt he wanted, and a matching hat as well. I told him the holidays were right around the corner and we can put the hat on the list. The employee Larry had such a beautiful spirit. He was kind, generous and thoughtful. My son had questions (as usual) and as usual, this gentleman took the time to answer them. This is the 2nd time we've had him and both times he patiently spent time with my son. At the end of our visit the employee found out it was his birthday, and offered to purchase my son the matching hat. He got someone to ring him up. He truely moved our hearts and made his day!!! The employees name was Lary. He was an angel in disguise.. thank you Rally House for employing such a men who shine a good light on the company itself. The store is beautifully stocked, clean, and your...
Read moreI can't figure out the sizing on the clothing here! 3rd trip, probably the last. I purchased a jersey, (2X) and it was too small. I normally wear 2X and it's loose on me. I returned it because there were no larger sizes. 2 days ago, I purchased an Eagles t-shirt in a 2X, went home and tried it on and it was not only tighter than a sausage casing, but it was up to my bellybutton! My wife, who is a true Large, tried it on, and it was also tight on her! I exchanged it yesterday for the only 3X in the store, and it's HUGE, like a nightgown. At this point, I'll stick to the bargain stores where I can get a better fit at a much lower price point. I'm so disappointed because my wardrobe is 90% sports gear, so this store was supposed to be my Mecca. Instead, it's overpriced garbage....
Read moreThe greeter was nice. There was 2 shirts hanging up high that I could see the first one was a 3xl so I asked a lady if the one behind it was also a 3xl. Without looking she said yeah probably and went back to talking to another employee. I bought 2 sweaters for $185 and when I walked up the register the young man who was ringing people up was so rude! He was short, quick and 0 customer service. I’ll be going to the rally house at the outlets solely at this point. You pay top price for great Philadelphia gear to be ignored at the...
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