Kiki Risa — Local services in Destin

I would select zero stars if possible. A very expensive clothing item was purchased here, and my wife decided she didn’t want them due to the fit. I went in to return them for her a week later with the receipt and tags still on. First of all, the employees treated me (and her) like we weren’t worthy of being in their store. And second, they stated they “do not do returns, ever”, only store credit. I asked how we were supposed to know that. She proceeded to point to a sign on the counter THAT WAS TURNED AROUND BACKWARDS SO NO ONE COULD SEE IT showing their policy. Literally the other side was just a generic photo in a frame, no policy. I don’t know what place in their right mind thinks that is good business policy to not accept returns for items unused with tags still on them when selling things at these prices. How in the world would anyone know this? Avoid this place...

Really beautiful pieces inside this store. Most can also be found online for cheaper but I don’t mind paying more for convenice or amazing in-store experience. As a local business owner and former retail store manager on the West Coast, I value guest experience a lot. The women inside Kiki Risa the day I visited were unpleasant, awkward, and unwelcoming. I’ve heard so many good things about this store but a negative experience will likely cause me to never shop there. Staff could be better trained on being personable and welcoming to all guests and make a better effort to encourage a fun, kitchen party-like experience. I guarantee your sales will increase and you will have more...

Wish no stars were an option. Aside from the god awful clothing this store keeps in stock the employees are always stuck up young girls who never fail to be extremely rude and condescending and the owner is a clueless, arrogant , idiot who thinks that this boutique is the best in town despite having horrible reviews and a bad reputation. I have a few regular spots I like to frequent on my yearly vacations and this will not be...