Winn-Dixie — Local services in Doral

I was just in this location and I experienced the worst level of customer service and professionalism I've ever encountered at the hands of cashier Nathaly Florido.

I understand that we’re in Miami and many people speak Spanish here, but there are still some residents in South Florida that speak English. It is neither fair nor professional for employees (such as Nathaly) to openly mock, be rude, and make personal verbal attacks to customers in their face simply because we’re not fluent in Spanish and she thinks we wont fully comprehend whats being communicated.

This employee proceeded to make a series of fat jokes towards me in broken English, asking me if I had any “self control” to not eat all of my groceries purchased alone.

Extremely rude and disrespectful and i don’t appreciate being played with while minding my business and grocery shopping. The cost of food is too high for the level of customer service to be...

Great Place to do your groceries! And worth the money! All the employees have an positive attitude towards the customer they always have a smile on their face which is awesome! And they currently remodeled the store and I beleive they got re-trained! I love the new outcome of the new store! Better services! And the produce is very clean and everything is laid out well You’re getting a good quality produce! And all the food is worth the money! Also when you have the Plenti Card you get awesome BOGO’s and Discount around Rush hour is gets hectic and busy but you’ll get around it and there’s a lot of employees attending and more employees open lines to get other crowded lines relieved, there has been a very good improvement towards the food, store & cleanliness, Customer Service and The Employees. Employees show love in their job and commitment to their job! And we just finish groceries and leave the store...

I was a frequent Publix shopper but a days ago I went to Winni-Dixie . At first I was a bit disappointed since it was my first time in the store I was a bit lost on were the items were . I ask a couple of the girls out front but they pretty much brushes me off and didn’t have time for me. I was about to go home when a blonde girl with curly hair named Mari ask me if I need help. I told her that this was my first time in the store and she took the time to show me were the items were and even got signed to the rewards card. If it wasn’t for Mari I don’t think I would go to Winni Dixie again but she was so patient and helpful that she made turn my bad experience to a great experience. I am now a Winni Dixie shopper...