GameStop — Local services in Douglasville

GameStop as a whole has become overpriced for their goods, but the real reason I gave them a one star is because of their shady unethical business practices. My receipt for my purchase shows clearly that I was overcharged by about $10.00; this was done by the register swapping prices and supposeded discounts. Even with their complicated algorithm used by their registers, I noticed a penny added to the receipt total for no reason; I had this calculated to the nearest 100th of a cent and rounding up, yet they still added a cent on top of that. Adding a cent here and there is a old hacker trick where you skim money off of individuals or customers; this can add up to a lot of money. With all the overpricing and scams that GameStop is running, there is no reason for the company to say that it is not making money nor is there any reason for them to not pay their base or low level employees more; this is a clear sign that the CEO and upper management of GameStop are getting paid way too much as they run their company in a mafia style organized way; customers and low level employees are worthless, fair game to steal from and to take advantage of; even their customer service is a scam as they hire outside people with no power and no way to fix problems; customer service people are only there to answer the phone and say, "I'm sorry." They are not going to help you with your problem, but they will say, "I'm sorry." To put this in perspective, if a mugger beats you up and takes all your money, it's ok as long as they have some lacky say to you, "I'm sorry." When GameStop goes out of business they need not blame the internet or anything other than their customers realizing how corrupt they...

So I recently moved to the area and this is now the closest GameStop location to me. I went in and moved all my preorders from my old store to my new store and that was a hassle because the young lady said she didn't know how to do preorders so I had to wait for the other person to finish what they were doing so they could help her. Not a huge deal everybody has to learn. Well then my first preorder didn't show up on time and that was strike number 1 for me because when it did show up instead of calling to let me know they opened my product and stuck it on the floor saying that it was beyond the time they had to hold it for even though I had tried to pick it up the day it came out. The young lady at that transaction was very rude implying that it was my fault that the game was not there. Strike 2 was today when I went in to pick up another preorder. Today I was doing a trade in to help offset the price of the game as one is want to do in GameStop. Well while I was there the girl took a picture of me and scanned my fingerprint just to do a 20 dollar trade on a game. I've been a GameStop customer since I was a child, I have never had a picture taken of me and definitely haven't had my fingerprints scanned just to do a trade, made me feel like some type of criminal. Suffice to say I will not be doing any further trades at that store. I'm heavily considering moving all of my business somewhere else after this experience. You got one more time with me...

I when in to get some information on The Fortnite Cards for which I was not at all vaguely familiar with for my Grandson who just made 10 years old.The Manager on duty there gave me some great advice. I ended up purchasing Two Cards one for the $13,800 points and the other for the 5,000 points, I also purchased a used PS-4 game cartridge called (CALL TO DUTY) that came with a additional warranty for one year for a $1.99 which I found reasonable priced and a great deal as well. I look forward to making additional purchases in the future from The Game Stop Store because of The Manager that was there on Friday July 30th 2021 during the morning shift was Excellent with Great Knowledge of the products, for which he had also explained to me just how everything worked, and that I could purchase more storage space in the future for my Grandson's PS-4...